Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emma Gelbman

Mountain View,CA

Summary

Motivated and resourceful undergraduate student with strong experience in customer-facing roles and organizational leadership. Demonstrates proven skills in communication, sales strategy, team collaboration, and social media engagement. Adept at managing high-pressure situations and fostering community involvement through leadership in student organizations. Seeking to leverage diverse work experience and academic background in communications and business to contribute value in a fast-paced internship or entry-level professional setting.

Overview

4
4
years of professional experience

Work History

Campus Manager

Fresh Prints, LLC
04.2025 - Current
  • Represent Fresh Prints on campus by working with student organizations to design and manufacture custom apparel.
  • Manage sales outreach, client relationships, and order coordination.
  • Gain hands-on experience in marketing, sales, and entrepreneurship.

Vice President of External Affairs

Kappa Kappa Gamma Sorority
11.2024 - Current
  • Oversee and support Public Relations, Events, Philanthropy, Risk, and Panhellenic directors in their roles, as well as assist with managing their individual budgets totaling over $62,000.
  • Coordinate initiatives that ensure safety, promote our values, and build campus relationships.
  • Maintain relationships with alumnae and other stakeholders to foster support for the sorority, and uphold national and local policies.
  • Develop comprehensive public relations strategies, resulting in positive media coverage and improved public perception of the organization.

Sales Associate

Brandy Melville
05.2024 - 12.2024
  • Operated registers, assisted and supervised fitting rooms, processed new shipments, and managed inventory.
  • Maintained visual merchandising to ensure a clean, organized, and on-brand shopping experience.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.

Restaurant Hostess

Mike's Diner Bar
01.2023 - 01.2024
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.

Shift Leader

Vitality Bowls
09.2021 - 07.2022
  • Oversaw daily operations during shifts, ensuring high standards of customer service, food quality, and cleanliness.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.

Education

Bachelor of Science - Strategic Communications - Advertising

University of Colorado Boulder
Boulder
05-2027

High School Diploma -

Mountain View High School
Mountain View, CA
06-2023

Skills

  • Customer Service
  • Social media strategy
  • Crisis management
  • Public relations
  • Teamwork and collaboration
  • Strong multitasking
  • POS system operations

Languages

English
Native or Bilingual
Chinese (Mandarin)
Professional Working
Spanish
Limited Working

Timeline

Campus Manager

Fresh Prints, LLC
04.2025 - Current

Vice President of External Affairs

Kappa Kappa Gamma Sorority
11.2024 - Current

Sales Associate

Brandy Melville
05.2024 - 12.2024

Restaurant Hostess

Mike's Diner Bar
01.2023 - 01.2024

Shift Leader

Vitality Bowls
09.2021 - 07.2022

Bachelor of Science - Strategic Communications - Advertising

University of Colorado Boulder

High School Diploma -

Mountain View High School

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