Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
LANGUAGES
Timeline
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Emma Gilmore

Hartford,CT

Summary

Dynamic Sales Account Executive with over 9 years of experience in business development and lead generation, effectively driving growth in the Technology and Life Science sectors. Proven expertise in managing significant portfolios, achieving impressive new business growth while ensuring high client retention rates. A collaborative professional adept at sharing insights and fostering teamwork, with a strong focus on sustainability and innovative solutions. Equipped with advanced analytical and communication skills, consistently delivering results while balancing diverse priorities. Passionate about leveraging entrepreneurial thinking to meet and exceed sales objectives.

Overview

9
9
years of professional experience

Work History

Underwriter, Technology & Life Science Practice, Middle & Large Commercial

The Hartford Insurance Group
08.2021 - Current
  • Achieved $8M book of business in Southern New England and Long Island territories as top-performing sales account manager in 2024.
  • Delivered 57% new business growth while maintaining 90% renewal retention rate.
  • Collaborated with senior leadership to align on appetite and rate objectives.
  • Advised corporate clients on tailored insurance solutions, enhancing coverage understanding.
  • Trained new teammates on best practices and engaged in account round-tabling across the country.

Underwriter – Small Commercial Technology & Life Science Practice

The Hartford Insurance Group
10.2017 - 08.2021
  • Managed $53.1M book across nationwide territory, achieving 87% retention.
  • Drove innovative quoting strategies, expanding beyond traditional agency relationships.
  • Certified in Business Acumen; collaborated with Marketing to enhance training materials.
  • Analyzed market trends to identify growth opportunities in Tech and Life Science sectors.
  • Established strong relationships with corporate clients, facilitating $50M+ in business.

AARP Customer Relationship Specialist

The Hartford Insurance Group
03.2016 - 10.2017
  • Drive project management initiatives to enhance customer experience and support organizational growth.
  • Coach and mentor new hires, fostering skills for success within the Academy.
  • Edit and curate content for the team newsletter to improve communication and engagement.
  • Analyze customer feedback to inform service improvements and enhance client satisfaction.
  • Coordinate cross-functional teams to streamline processes and improve efficiency.

Education

Bachelor of Science - Neuroscience, English Minor

University of Delaware
Newark, DE
01.2015

Skills

  • Account Management
  • Key Accounts
  • Sales Strategy
  • Business Case Preparation
  • Documentation review
  • Analyzing data
  • Client relationship building
  • Business development
  • Salesforce solutions
  • CRM software
  • Advanced skills in MS Word, Excel and PowerPoint
  • Data-driven decision making

Accomplishments

  • Top Technology & Life Science Underwriter Countrywide (2024)
  • All-Star Pitcher Award (2023) Most cross-selling wins countrywide.
  • Lean Six Sigma Yellow Belt Certification (2021)
  • Deliver The Difference Award (2017) Received for work transforming Personal Lines Auto Underwriting process.

LANGUAGES

English Native Proficiency

Timeline

Underwriter, Technology & Life Science Practice, Middle & Large Commercial

The Hartford Insurance Group
08.2021 - Current

Underwriter – Small Commercial Technology & Life Science Practice

The Hartford Insurance Group
10.2017 - 08.2021

AARP Customer Relationship Specialist

The Hartford Insurance Group
03.2016 - 10.2017

Bachelor of Science - Neuroscience, English Minor

University of Delaware

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