Student Orientation Guide
American School of Madrid
09.2016 - 09.2016
- Built personal relationships with guests to promote positive experiences.
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
- Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.