Emma Glover
South Hill ,VA
Summary
Accomplished Unit Manager at Carriage Hill Health & Rehab Center, adept in regulatory compliance and staff supervision. Excelled in enhancing patient safety and care, demonstrated through effective conflict resolution and performance evaluations. Skilled in CPR/AED and fostering team growth, ensuring high-quality healthcare delivery.
Overview
8
8
years of professional experience
Work History
Unit Manager
Carriage Hill Health & Rehab Center
08.2023 - 06.2024
- Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
- Ensured compliance with regulations and standards through regular audits, staff education, and policy updates.
- Resolved conflicts among team members quickly to maintain a positive working environment conducive for continued excellence in patient care.
- Oversaw RNs, LPNs, nursing aides, medical clerks and support staff and performed staffing scheduling duties.
Licensed Practical Nurse
Carriage Hill Health And Rehab
08.2022 - 08.2023
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
Certified Nursing Assistant
Carriage Hill Health And Rehab
04.2020 - 08.2022
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Assistant Manager
Chick-fil-A
11.2016 - 04.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
Certificate - LPN
Eastern Virginia Career College
Fredericksburg, VA06.2022
Skills
- Infection Control
- Nurse scheduling
- Medication monitoring
- Documentation Review
- Staff Training
- Pain Control
- Assignment Delegation
- Regulatory Compliance
- CPR/AED
- Patient Safety
- Patient Advocacy
- Patient Education
- Decision-Making
- Critical Thinking
- Patient Care Assessment
- Certified in CPR/AED
- Training and mentoring
- Patient education and counseling
- Employee Supervision
- HIPAA Guidelines
- Employee Performance Evaluations
- Staff Supervision
Timeline
Unit Manager
Carriage Hill Health & Rehab Center
08.2023 - 06.2024
Licensed Practical Nurse
Carriage Hill Health And Rehab
08.2022 - 08.2023
Certified Nursing Assistant
Carriage Hill Health And Rehab
04.2020 - 08.2022
Assistant Manager
Chick-fil-A
11.2016 - 04.2019
Certificate - LPN
Eastern Virginia Career College
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