Emma Gollinger
Hogansburg
Summary
Self-motivated individual with experience in retail and customer service. Recognized for excellent communication and active listening skills, contributing to enhanced customer satisfaction and efficient team collaboration. Eager to apply strengths in a dynamic work environment.
Overview
4
4
years of professional experience
Work History
Papa Johns
Tarbell Managrment Group
148 NY-37, Hogansburg, NY 13655
04.2025 - 08.2025
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Skilled at working collaboratively in a team environment.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Demonstrated self-motivation by consistently completing tasks independently and on time.
Retail Worker
Akwesasne Mohawk Casino Resort
873 State Route 37, Hogansburg, New York 13655
09.2022 - 07.2024
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Operated point-of-sale systems, ensuring accurate transactions and cash handling.
- Collaborated with team members to restock merchandise and manage inventory levels effectively.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Table Games Dealer
Akwesasne Mohawk Casino Resort
873 State Route 37, Hogansburg, New York 13655
12.2021 - 10.2022
- Managed game flow efficiently, enhancing player experience and satisfaction.
- Monitored gameplay for fairness, promptly addressing discrepancies and disputes.
- Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
- Assisted players with placing bets, educating on game rules to increase understanding.
Education
GED -
Akwesasne Boys And Girls Club
37 Roosevelt Rd, Akwesasne, NY 13655 Skills
- Positive demeanor
- Problem-solving
- Attention to detail
- Multitasking
- Cash handling
- Teamwork and collaboration
- Excellent communication
- Active listening
- Friendly, positive attitude
Timeline
Papa Johns
Tarbell Managrment Group
04.2025 - 08.2025
Retail Worker
Akwesasne Mohawk Casino Resort
09.2022 - 07.2024
Table Games Dealer
Akwesasne Mohawk Casino Resort
12.2021 - 10.2022
GED -
Akwesasne Boys And Girls Club