Emma Gomez Felix
Tucson,AZ
Summary
Accomplished Mental Health Technician with a proven track record at the Department Of Defense Air Force, specializing in crisis intervention and de-escalation techniques. Leveraged bilingual skills and empathy development to enhance patient recovery, achieving significant improvements in patient well-being. Supported numerous patients in outpatient treatment facility and played a key role in the achievement of positive patient outcomes. Excellent communication and patient management skills leading to desirable results. Delivered exceptional patient support in community-based treatment facility and contributed to many patients' status improvements. Superb communications skills and compassionate nature enabled positive outcomes in challenging environment.
Overview
4
4
years of professional experience
Work History
Mental Health Technician
Department Of Defense Air Force
07.2020 - 07.2024
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
- Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
- Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
- Assisted in the development of individualized treatment plans to address specific patient needs and promote recovery.
- Improved patient well-being by providing compassionate care and support during their mental health journey.
- Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
- Implemented group therapy sessions, facilitating open communication and fostering a supportive community among patients.
- Empowered patients by setting realistic goals, encouraging personal growth, and celebrating achievements throughout the recovery process.
- Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Leveraged professional expertise in behavioral management techniques to minimize disruptions within the therapeutic environment.
- Collaborated with multidisciplinary team members, contributing valuable insights to optimize patient care and outcomes.
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
- Participated in continuous professional development opportunities to stay current with industry trends and advance skillset.
- Contributed to a culture of excellence within the facility by consistently upholding high standards of care and actively seeking opportunities for improvement.
- Communicated with clients to assess mental health needs and develop individualized treatment plans.
- Coordinated discharge planning efforts between patients, family members, and community support services to ensure a smooth transition.
- Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
- Enhanced staff training by sharing knowledge of best practices in mental health care through workshops and presentations.
- Conducted thorough assessments upon patient admission, gathering essential background information for accurate diagnosis and effective treatment planning.
- Administered medications to relieve symptoms and monitor effects on clients.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Monitored patient behavior and immediately reported changes to supervising physician.
- Maintained patient records, documenting changes in patient condition.
- Charted on each patient daily.
- Provided therapeutic activities to assist with patient development.
- Assessed patient progress and reported changes to supervising physician.
- Took and monitored vital signs, administered medications, and managed patient behavior.
- Collaborated closely with mental health professionals with treatment plan implementation.
- Organized recreational activities to assist in patient recovery.
- Treated clients and families with respect and dignity.
- Assisted in development of therapeutic activities for patients.
- Participated in patient education, helping to reinforce concepts and treatment plans.
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Assisted with medication administration and counting and pouring medications.
- Counseled and mentored clients on substance use and life choices.
- Administered patient medications and tracked dosages.
- Developed individualized treatment plans for patients in collaboration with mental health professionals.
- Recommended continuing care and medications to clients and communicated with family members on treatment and discharge plans.
Education
High School Diploma -
Nogales High School
Nogales, AZ05.2019
Skills
- De-Escalation Techniques
- Stress reduction techniques
- Behavior Management
- Suicide Prevention
- Patient Safety Management
- Crisis Intervention
- Behavioral Management
- Bilingual in English and Spanish
- Substance abuse awareness
- Progress Monitoring
- Empathy Development
- Treatment Planning
- Multicultural Competence
- Clinical Documentation
- Family engagement
- Family relations
- Anger Management
- Self-Care Promotion
- Anxiety Management
- Care Plan Development
- Mental Health First Aid
- Psychoeducation Delivery
- Patient Assessment
- Sexual Assault Support
- Depression Support
- Cognitive Behavioral Therapy Principles
- Psychiatric Medication Knowledge
- Discharge Planning
- Grief counseling
- Individual Counseling
- Disaster Recovery
- Vitals monitoring
- HIPAA Requirements
- Behavioral Health
- Behavior Observation
- Active Listening
- Critical Thinking
- Crisis Management
- Intake Assessment
- Rapport Building
- Encouragement and Motivation
- Employee Training
- Group Therapy
- Reliability and punctuality
- Patience and composure
- Calendar Management
- Customer service experience
Languages
Spanish
Native or Bilingual
Timeline
Mental Health Technician
Department Of Defense Air Force
07.2020 - 07.2024
High School Diploma -
Nogales High School