Emma Gries
Summary
Enthusiastic team player skilled at operating in fast-paced environments with high standards for sales, service, and quality. Successful at task switching and delivering friendly, prompt service to all customers. Well versed in succeeding in monthly sales competitions, maintaining clean and orderly tables, making personalized menu recommendations, maintaining relationships with guests, and regularly assisting manager in closing duties.
Overview
11
11
years of professional experience
Work History
Paralegal/Personal Assistant
Callender Bowlin
11.2024 - 03.2025
- Transitioned to Senior Paralegal within one month of joining the firm, assuming responsibility for managing the firm's medical malpractice docket in collaboration with a prominent hospital, while continuing to fulfill duties from the Paralegal/Personal Assistant role.
- Drafted, revised, and filed discovery, initial disclosures, notices, and answers in Texas, New Mexico, and the Court of Appeals to assist six attorneys and two partners.
- Traveled with attorneys to collect critical legal documents and provided support by organizing and bates-labeling discovery materials.
- Maintained and coordinated calendars and deadlines for all of the firm's cases and attorneys.
- Oversaw firm and case-related expenses, including managing invoices, and collaborating with the accountant to analyze firmwide charges. Managed office supplies to ensure operational efficiency.
Paralegal/Litigation and Claims Coordinator
Perry Homes
09.2023 - 02.2024
- Evaluated all incoming RCLA claims to ensure accurate processing.
- Drafted offer letters, settlement documents, and responses to BBB complaints regularly.
- Managed data entry for statistical information related to complaints and customer service reports over several years.
- Conducted daily meetings with field personnel to gather information for homeowner resolutions.
- Prepared weekly memos for legal department meetings involving Chief Legal Officer.
- Provided multiple updates each week on progress of several active cases.
Legal Assistant
Edwards & Garcia
12.2022 - 08.2023
- Confirmed all depositions, mediations, and hearings with opposing counsel and court.
- Drafted mediation memorandums and deposition summaries for insurance carrier submissions.
- Conducted research on experts presented by opposing counsel to locate prior testimonies.
- Reviewed deposition transcripts to create line-by-line summaries for all parties involved.
- Prepared medical records requests for new and supplemental records concerning plaintiffs.
- Redacted and scanned thousands of pages of medical records for trial preparation; updated inventory listings weekly for over 400 facilities.
- Reviewed discovery responses, billing records, and affidavits to compose discovery summaries with damage charts.
- E-filed motions and exhibits while E-serving opposing counsel using ProDocs and E-File Texas.
Paralegal
Edwards & Garcia
12.2022 - 08.2023
- Responsible for a 20-case docket, while overseeing all firm's cases.
- Regularly exceeded 80 billable hours monthly in conjunction with being a full-time legal assistant.
- Drafted correspondence to opposing counsel, courts, experts, and clients.
- Assisted 5 attorneys with drafting discovery documents, pre-trial motions, trial preparation including witness notebooks, quick reference notebooks and quick reference materials such as docket sheets and case check lists, witness designations, and exhibit lists.
- Coordinated private and professional schedules of firm's owner and lead counsel, while monitoring and managing the professional calendars of all firm's administrators and attorneys.
Fine Dining Server, Hostess, Catering Specialist
Grace's on Kirby
11.2021 - 11.2022
- Responsible for serving large private parties and facilitating orders to the guest's exact specification.
- Built and maintained relationships with customers and acquired regulars.
- Managed up to 30 guests at one time, while delivering the clients' food and drinks in a systematic manner.
- Assisted management with closing duties on a regular basis.
Take Out Specialist, Food Runner, Head Hostess
RA Sushi Bar and Restaurant
08.2020 - 04.2021
- Worked closely with other team members to respond to incoming phone calls, accommodate guests promptly, operate OpenTable to verify reservations, arrange tables in advance for incoming parties, add guests to the waitlist, input to-go orders, and update the floor chart frequently.
- Balance food running tasks with incoming orders. Ensure the accuracy and freshness of each to-go order and package it in a timely manner.
Nanny
The Johnson Family
01.2020 - 04.2021
- Recorded child's schedule of all times and daily activities and planned age-appropriate activities to create a nurturing safe environment for emotional, social, and intellectual growth.
- Developed lasting, professional relationships with the family by encouraging open communication and delivering positive feedback.
- Maintained a First Aid and CPR certifications with 7 years of professional childcare experience.
Nanny
The Thomason Family
02.2019 - 04.2021
- Cleaned and tidied living room and kitchen after activities to maintain safe spaces.
- Followed routines to foster stability and structure in children's lives while parents were away.
- Cooked meals and prepared bottles.
Hostess
P.F. Chang's China Bistro, Inc
10.2017 - 01.2020
- Used time management skills to ensure lower wait times for the guests while monitoring phone lines, booking and confirming reservations, and arranging the restaurant for large parties.
- Provided food recommendations and information about the restaurant when prompted.
- Worked closely with fellow team members to train new hosts, assist bussers, and serve tables.
Nanny
The Mishler Family
06.2018 - 11.2019
- Fostered constant positive communication with the children and parents to provide a productive, compassionate learning environment and to ensure their health and well-being while in my care.
- Plan and record the schedules of three children.
- Implemented positive redirection, prepared and served individualized healthy meals, played with the children, prepared children and infant for bed and naptime, and performed housekeeping duties to maintain a tranquil home for the parents.
Nanny
The Duke Family
01.2018 - 06.2018
- Assisted the two, elementary-age children problem-solve on their homework assignments as well as planned and executed age-appropriate activities.
- Prepared and served breakfast, lunch, and dinner daily.
Server
Willie's Grill and IceHouse
05.2017 - 10.2017
- Practiced consolidation and time management to serve food to a high volume of customers regularly, maintained a clean section, and kept up with side work.
- While also processing payments, recording and preparing takeout orders.
Nanny
The Oates Family
08.2015 - 05.2017
- Supervised 5 children, while organizing different age-appropriate activities and creating a fun environment for the children to learn and grow.
- Prepared healthy meals for the infant and adapted all meals to exclude allergens.
- Responsible for getting children ready and putting children to bed.
Hostess
Mi Cocina
05.2016 - 08.2016
- Accommodated customer requests by directing guests to specific tables, accommodating large parties, scheduling reservations, answering telephone inquiries, and monitoring the tables to ensure the best service possible.
Hostess
Megg's Cafe
01.2016 - 05.2016
- Worked closely with servers and kitchen staff to solidify and confirm wait times for incoming guests, as well as assisted servers by taking orders, and bussing tables.
- Adapted to busy dinner times by bagging bakery items and recording reservations.
- Also made sure to greet the incoming guests in an upbeat manner to create a connection and resolved any issue the guest may have in a patient and understanding manner.
Children's Ministry Assistant
Grace Community Church
09.2014 - 05.2016
- Assisted the teacher by setting up activities, cleaning up the activities, and ensure children's undivided attention to her during the lesson.
Education
Associates Degree -
Lone Star College System
08-2025
Paralegal Certificate -
University of Houston-Downtown
08-2022
Bachelor of Arts - In Progress -
University of Mary Hardin-Baylor
01-2017
High School Diploma -
Concordia Lutheran High School
05-2015
Skills
- First Aid
- AED
- CPR
- TABC
- Food Handler
- Menu Management
- POS
- Customer Service
- Time Management
- Multitasking
- Problem Solving
- Communication
- OpenTable
- Case Management
- Calendar Management
Timeline
Paralegal/Personal Assistant
Callender Bowlin
11.2024 - 03.2025
Paralegal/Litigation and Claims Coordinator
Perry Homes
09.2023 - 02.2024
Legal Assistant
Edwards & Garcia
12.2022 - 08.2023
Paralegal
Edwards & Garcia
12.2022 - 08.2023
Fine Dining Server, Hostess, Catering Specialist
Grace's on Kirby
11.2021 - 11.2022
Take Out Specialist, Food Runner, Head Hostess
RA Sushi Bar and Restaurant
08.2020 - 04.2021
Nanny
The Johnson Family
01.2020 - 04.2021
Nanny
The Thomason Family
02.2019 - 04.2021
Nanny
The Mishler Family
06.2018 - 11.2019
Nanny
The Duke Family
01.2018 - 06.2018
Hostess
P.F. Chang's China Bistro, Inc
10.2017 - 01.2020
Server
Willie's Grill and IceHouse
05.2017 - 10.2017
Hostess
Mi Cocina
05.2016 - 08.2016
Hostess
Megg's Cafe
01.2016 - 05.2016
Nanny
The Oates Family
08.2015 - 05.2017
Children's Ministry Assistant
Grace Community Church
09.2014 - 05.2016
Associates Degree -
Lone Star College System
Paralegal Certificate -
University of Houston-Downtown
Bachelor of Arts - In Progress -
University of Mary Hardin-Baylor
High School Diploma -
Concordia Lutheran High School
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