Summary
Overview
Work History
Education
Skills
Card making and crocheting
Timeline
Generic

Emma Haining

La Habra,CA

Summary

Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Caring, organized and friendly with excellent interpersonal skills.

Overview

13
13
years of professional experience

Work History

Elderly Caregiver

Visiting Angels Home Care
07.2023 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Offered companionship and kindness to elderly patients.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.

Customer Service Associate

Alta Resources
08.2014 - 02.2015
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Customer Service Associate

Coastal Press
07.2010 - 04.2011
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Informed customers about special promotions and provided detailed information for various products.
  • Responded to customer calls and emails to answer questions about products and services.
  • Kept detailed records of customer interactions to track and resolve issues quickly.

Education

No Degree - Cosmetology Education

Cerritos College
Norwalk, CA

Skills

  • Compassionate Client Care
  • Personal Companionship
  • Personal Hygiene Management
  • Daily Logs
  • Housekeeping

Card making and crocheting

I have been making cards for 18 years now. I make birthday, holiday, thank you, get well etc.. I'm part of a card swap group where we trade (or swap) cards.  It keeps my creative juices flowing.  I also crochet and have been doing that for over 15 years because my mom crocheted and taught me how to do it.  Baby blankets and lap throws and pot holders are what I like to make.  Recently got into sewing small quilts and table runners and been thinking about what I can add to my sewing projects.

Timeline

Elderly Caregiver

Visiting Angels Home Care
07.2023 - Current

Customer Service Associate

Alta Resources
08.2014 - 02.2015

Customer Service Associate

Coastal Press
07.2010 - 04.2011

No Degree - Cosmetology Education

Cerritos College

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Emma Haining