Summary
Overview
Work History
Education
Skills
Timeline
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Emma Haistings

Norman,OK

Summary

Focused student with proven ability to handle inquiries, resolve issues, and ensure positive client experiences. Skilled in communication, problem-solving, and adaptability. Strong team collaborator focused on achieving targets and maintaining high standards. Reliable and flexible, ready to meet changing needs and deliver results.

Overview

4
4
years of professional experience

Work History

Customer Service Associate

Lowes Home Improvment
01.2023 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Cashier

Farm and Home Supply
03.2021 - 05.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Bachelor of Arts - Social Work

University of Oklahoma
Norman
05-2026

High School Diploma -

Unity High School
Mendon, IL
05-2022

Skills

  • Customer service
  • Data entry
  • Problem resolution
  • Team collaboration
  • Customer complaint resolution
  • Negotiation

Timeline

Customer Service Associate

Lowes Home Improvment
01.2023 - Current

Cashier

Farm and Home Supply
03.2021 - 05.2022

Bachelor of Arts - Social Work

University of Oklahoma

High School Diploma -

Unity High School

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Emma Haistings