Charismatic and self-reliant with 5+ years of experience providing exceptional customer service. Demonstrates leadership skills by strengthening brand loyalty and exceeding communication standards with both staff and customers. Interpersonal interviewer and creative thinker. Seeking to apply skills and industry knowledge in a friendly, challenging and driven organization.
Hi, I’m
Emma Halloran
Nashville,TN
Summary
Overview
2
years of professional experience
Work History
Five Daughter's Bakery
Assistant Store Manager
06.2023 - Current
Job overview
- Analyzes customer feedback and implements strategies to improve customer experience.
- Manages and motivates employees to be productive and engaged in work by creating new and efficient systems.
- Logs operational documents, store-to-store transfers and shipment receipts as set forth in company policy.
Brooklyn Bowl Nashville
Guest Services
03.2023 - Current
Job overview
- Reviews upcoming events and plans for expected and unexpected challenges.
- Maintains high employee satisfaction and performance with hands-on and collaborative style.
- Collaborates closely with other departments to meet guest needs and provide best possible experience.
Five Daughters Bakery
Shift Leader
04.2021 - 05.2023
Job overview
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Provided positive first impressions to welcome existing, new and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
Midwest Communications
Radio Promotions Assistant
07.2022 - 03.2023
Job overview
- Compiled photos and videos of events to share on social media and use in future presentations.
- Handled on-site promotions at events, stores and other locations to get products directly in hands of consumers.
Education
Belmont UniversityNashville, TN
Bachelors of Science from Songwriting Journalism
12.2022
University Overview
- Reported for the Belmont Vision for two semesters as an ON-BEAT Staff Writer.
- Crafted lyrics and songs as well as mixed and recorded music under deadline both independently and collaboratively.
- Volunteered for the Country Radio Seminar in 2020 and Girls Write in 2022
Honors:
- Cum Laude
- Dean's List for 6 semesters
Skills
- Interpersonal Communication
- Marketing and Promotion
- Interviewing
- Media Operations Knowledge
- Team Leadership
- Regulation Enforcement
- Profitability Optimization
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
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saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Store Manager
Five Daughter's Bakery
06.2023 - Current
Guest Services
Brooklyn Bowl Nashville
03.2023 - Current
Radio Promotions Assistant
Midwest Communications
07.2022 - 03.2023
Shift Leader
Five Daughters Bakery
04.2021 - 05.2023
Belmont University
Bachelors of Science from Songwriting Journalism
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