Summary
Overview
Work History
Education
Skills
Timeline
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Emma Hanson

Riverton,IL

Summary

Versatile Crew Leader with experience directing others, managing tasks and monitoring work areas. Reputation for staying calm and poised even in stressful circumstances. Offering exemplary interpersonal and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Crew Lead

AMC Theatres
05.2022 - Current
  • Communicated effectively with upper management, team members, and customers to keep everyone informed.
  • Instructed crew members in safe work practices and methods to reduce work-related injuries.
  • Trained employees in time management and proper ways to complete job duties.
  • Monitored team members to verify work quality and address concerns.
  • Established positive relationships with customers and colleagues through high standards of customer service.
  • Established and enforced policies and procedures to maintain high standards of work.
  • Analyzed customer feedback to identify areas for improvement in service delivery.

Education

Pre-Requisites - Hospitality Administration And Management

Lincoln Land Community College
Springfield, IL
05.2027

Skills

  • Task Delegation
  • Staff Coaching
  • New Hire Training
  • Teamwork and Collaboration
  • Proactive Problem Solving
  • Onboarding and Training
  • Product Knowledge
  • Safety Protocols and Procedures
  • Organization
  • Oral and Written Communications
  • Customer Service Skills
  • Time Management

Timeline

Crew Lead

AMC Theatres
05.2022 - Current

Pre-Requisites - Hospitality Administration And Management

Lincoln Land Community College

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Emma Hanson