Emma Hayes
Port Henry
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Student Trainee
Essex County DSS- Foster Care
05.2024 - Current
- Conducted regular home visits to monitor the safety of children in foster care placements, addressing any concerns promptly.
- Maintained detailed records on each child''s history, medical information, and educational progress while in foster care.
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices in therapeutic foster care case management.
- Supported children in foster care by collaborating closely with foster families, ensuring a stable and nurturing environment.
Cashier
Walmart
06.2020 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Student Trainee
Essex County Government Center
06.2021 - 08.2023
- Worked effectively in fast-paced environments.
- Streamlined daily reporting processes through consistent organization of paperwork and data entry.
- Reduced errors in financial data entry by implementing rigorous quality control measures.
- Handled administrative and data entry work for staff.
Education
Bachelor of Science - Forensics Criminology
SUNY Canton
Canton12.2024
Skills
- Foster Care Support
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Complex Problem-Solving
Timeline
Student Trainee
Essex County DSS- Foster Care
05.2024 - Current
Student Trainee
Essex County Government Center
06.2021 - 08.2023
Cashier
Walmart
06.2020 - 05.2024
Bachelor of Science - Forensics Criminology
SUNY Canton
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