Emma Hayman

• Deliver food to customers at their residence and complete on-time deliveries by keeping efficient organized time.
• Maintain a consistant upbeat positive attitude in a busy, customer-focused environment.

• Gathered knowledge on the inner workings between different operations in the dairy industry.
• Worked and completed projects for Milk Sales, Transportation/Hauling, Dispatch, and Membership.
• Completed research, compiled data, updated spreadsheets, and produced timely reports.
• Partnered with Farm Representatives and traveled to many farms conducting routine inspections and understanding the guidelines required.

• Worked with the SUNY Morrisville summer draft horse hitch team.
• Kept the team of horses in shape with individual and group workouts.
• Traveled all over the northeast competing against top hitches.
• Learned efficiency in tight time frames, attention to detail, and team management.

• Kept 40 stalls and all areas cleaned and orderly across 3 barns
• Operated farm equipment such as spreading manure with tractor in fields
• Took care of the entire facility and exercised horses when employers were at horse shows
• Fed and administered medications to horses that needed it
• Managed employees and re training on skills

• Liberty Farms is a Certified Organic Farm in Ghent, NY. I was immersed in all aspects of horse care and farm management and supported the operation of a full-care boarding and training facility of 32 horses

Skills learned:

• Nutrition and equine wellness
• Equine rehabilitation therapy
• Pasture management
• Plant health and parasite control
• Customer service

• Certified lifeguard with First Aid and CPR skills
• Responsible for the safety of all guests in and out of the pool
• Maximized customer satisfaction by greeting all of our pool patrons with courtesy
• Resolved any costumer service issues promptly and with a positive attitude

• Supported the restaurant in multiple capacities, including taking orders, running food, and assisting customers with all requests in order to maximize satisfaction
• Proactively developed and executed a plan to rearrange the dinning area and optimize the service experience to accommodate for larger parties and reservations
• Demonstrated genuine hospitality while greeting and establishing rapport with guests

• Professional horse keeper responsible for the health and upkeep of more than 60 horses
• Prepared horses for training sessions and managed all specific equipment and performance needs before and after workouts
• Exercised time management skills by adapting to evolving priorities with short deadlines as requested by lead training staff
• Monitored horses for signs of sickness or injury and administered medical treatment if necessary