Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
Certification
Languages
Timeline
Generic
Emma Heim

Emma Heim

Lindon,Utah

Summary

Hello! My name is Emma Heim. I am a motivated individual committed to contributing to business success. Experienced in providing high-quality customer satisfaction and team productivity. I bring organization, dependability, empathy, and a positive attitude.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Team Member

Swig
01.2023 - 10.2023
  • Maintained a productive and positive approach to all tasks.
  • Communicated openly with customers and team members.
  • Learned all required tasks quickly to maximize performance.
  • Operated register to process payments and collect cash payments for orders.
  • As a Shift Lead, I efficiently managed 4 employees for team success.
  • Worked scheduled shifts and remained flexible to work during coworker absences, holidays, and busy periods.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

CNA

The Charleston
07.2022 - 01.2023
  • Assisted up to 20 patients at a time for care in daily living activities (bathing, dressing, feeding).
  • Checked on vital signs through taking blood pressure, pulse, temperature, and respiration.
  • Gave mobility assistance to help patients move, transfer, and ambulate safely.
  • Followed Infection Control procedures for hygiene and sanitation protocols.
  • Would actively communicate to my patients and family members regarding healthcare..
  • Monitored patient conditions and reporting any changes.
  • Accurately recorded care and patient information.
  • Kept current on CPR/First Aid for bass life support and emergency response.
  • Provided emotional support and respectful care.
  • Learned to prioritize tasks efficiently in a fast-paced environment.

Lifeguard

Lindon Aquatics Center
05.2019 - 07.2022
  • Provided friendly customer service to guests and addressed concerns.
  • As a lifeguard of potentially 300 patrons on average, I constantly had to observe and detect safety concerns and prevent ongoing violations.
  • Assisted in organizing and implementing recreational activities and programs.
  • As a lifeguard exhibited a strong swimming ability.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Monitored safety of patrons in and around the swimming pool.
  • I learned to be calm under pressure
  • Completed daily book maintenance duties.

Education

Public Education

Pleasant Grove High School
Pleasant Grove, Utah
05.2022

CNA Certification - Certified Nursing Assistant

Mountain Land Technical College
Lehi, Utah
12.2021

Skills

  • Friendly
  • Customer Service
  • Communication
  • Problem solving
  • Team work
  • Responsibility
  • Adaptability
  • Time management
  • Active listening
  • Cleaning
  • Willingness to learn

Accomplishments

    I just returned from serving an 18 month mission for the Church of Jesus Christ of Latter Day Saints. Serving as a missionary has helped me develop a wide range of personal, interpersonal, and practical skills. These have been valuable not only for spiritual growth but also for education, relationships, and careers.

  • Public speaking: Teaching lessons and giving talks regularly.
  • Interpersonal communication: Talking with people from diverse backgrounds daily.
  • Listening skills: Understanding people's needs, questions, and concerns.
  • Time management: Managing a structured daily schedule.
  • Goal setting: Creating and working toward daily, weekly, and long-term goals.
  • Accountability: Weekly reporting and regular self-evaluation.
  • Leadership: Training or supervising other missionaries (zone leaders, trainers, etc.).
  • Second language fluency: Conversational and formal communication, reading scriptures and writing in the language.

Awards

  • Placed third in the State of Utah for backstroke, 50 yards.
  • Play the violin. Graduated from book 10 of the Suzuki method
  • Barrel Race horses.

Certification

Certified Nursing Assistant, Mountland Technical College.

Life Guard Certification, Lindon Aquatic Center.

Suzuki Violin Method Book 10 Certificate.

Languages

Spanish
Professional Working

Timeline

Team Member

Swig
01.2023 - 10.2023

CNA

The Charleston
07.2022 - 01.2023

Lifeguard

Lindon Aquatics Center
05.2019 - 07.2022

Public Education

Pleasant Grove High School

CNA Certification - Certified Nursing Assistant

Mountain Land Technical College

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