Emma Heitmann
Terre Haute,IN
Summary
Professional with background monitoring pool activities and managing employee performance for safe and enjoyable pool atmosphere. Successful at resolving problems and addressing concerns quickly to prevent safety issues, maintain facility, and enhance experiences for guests. Strong knowledge of CPR and first aid techniques and training methods. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Lifeguard Supervisor
Long Beach Country Club
Michigan City , IN
05.2022 - Current
- Monitored and evaluated staff performance, providing feedback to ensure compliance with lifeguard regulations.
- Supervised a team of 10+ lifeguards during each shift, ensuring proper coverage at all times.
- Conducted daily inspections of pool equipment, making necessary repairs or replacements as needed.
Sales Associate
Palm Beach Tan
Terre Haute, IN
01.2023 - 05.2024
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
Beach Lifeguard
Michigan City Fire Department
Michigan City , IN
05.2023 - 08.2023
- Monitored assigned areas of the beach for suspicious activity or unsafe water conditions.
- Performed rescue operations in response to distressed swimmers in an efficient and timely manner.
- Provided medical assistance as needed to injured persons until emergency services arrived on the scene.
Education
Some College (No Degree) - Communication Public Relations Major
Indiana State University
Terre Haute, INSkills
- Heartsaver CPR AED (CPR AED)
- Staff Training
- Incident Reporting
- Regulations Compliance
- Public Safety
- Customer Service
- Verbal and Written Communication
- Teamwork and Collaboration
References
References available upon request.
Timeline
Beach Lifeguard
Michigan City Fire Department
05.2023 - 08.2023
Sales Associate
Palm Beach Tan
01.2023 - 05.2024
Lifeguard Supervisor
Long Beach Country Club
05.2022 - Current
Some College (No Degree) - Communication Public Relations Major
Indiana State University
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