Emma Hickey
Manassas,VA
Summary
Hard working Computer Information Science undergraduate with a strong academic foundation and passion for applying technical knowledge in real-world scenarios. Seeking an opportunity to apply problem-solving skills in a dynamic IT environment to contribute meaningfully and grow professionally.
Overview
3
3
years of professional experience
Work History
Game Day Supervisor
Franciscan University of Steubenville Athletics
Steubenville, OH
01.2024 - Current
- Handle cash and credit transactions. Manage inventory of products and ensure adequate supplies. Greeted and welcomed attendees, providing a positive experience. Ensure smooth operations, overseeing the money handling and customer service
Business Analyst Intern – Analyst Services
NASDAQ
New York, NY
06.2024 - 08.2024
- Collaborated closely with the Public Analyst Team to enhance financial data management, harnessing Microsoft Excel and Word to optimize data entry processes and elevate reporting precision. Contributed to the development of AI-driven automation tools for the Private Analysts Department, which enhanced data processing and reporting capabilities. This role involved collaborating on innovative solutions to optimize workflow, analyzing financial data, and supporting key decision-making processes. Delivered insights that informed internal strategy and improved operational processes within the analyst teams
Waitress Supervisor
Clifton Café
Clifton, VA
06.2023 - 08.2023
- Responsible for cash and credit transactions. Greeting customers and taking food and drink orders. Answer store phone calls and offer assistance when needed. Responsible for closing and reconciling daily receipts
Computer Lab Assistant
Steubenville, OH
01.2022 - 05.2023
- Responsible for any technical issues in computer located in academic and library buildings. Provided both in-person and phone support for students and faculty laptops. Supported support for desktops and printers in lab facilities
Education
B.S. - Computer Information Science, Marketing
Franciscan University
05-2025
High School Diploma -
Seton High School
05.2021
Skills
- Microsoft office (excel, word, powerpoint)
- Time management
- Written communication
- Works Well in customer service
- Hardworking
- Problem solver
- Collaboration Skills
- Detail Oriented
- Data Analysis
Courses Completed
- Database and Information Process System, Applied Object Oriented Programming, Data Methods in Natural Sciences, Structured System Analysis, Accounting Information Systems, Financial Accounting, Corporation Finance
Timeline
Business Analyst Intern – Analyst Services
NASDAQ
06.2024 - 08.2024
Game Day Supervisor
Franciscan University of Steubenville Athletics
01.2024 - Current
Waitress Supervisor
Clifton Café
06.2023 - 08.2023
Computer Lab Assistant
01.2022 - 05.2023
B.S. - Computer Information Science, Marketing
Franciscan University
High School Diploma -
Seton High School
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