Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Emma Hirschhorn

Las Vegas,NV

Summary

Dynamic bartender with a proven track record, excelling in cocktail preparation and customer service. Adept at training staff and fostering team collaboration, I enhance guest experiences through strong communication and organizational skills. Recognized for cultivating relationships that drive customer satisfaction and loyalty.

Overview

17
17
years of professional experience

Work History

Bartender

Kona Grill
Las Vegas, NV
07.2023 - Current
  • Crafted specialty cocktails to enhance customer experience.
  • Maintained cleanliness and organization of bar area for optimal operations.
  • Utilized Aloha POS system for efficient order processing.
  • Trained new staff members on bar procedures and service standards.

Bartender

Gordon Biersch Brewery
Las Vegas, NV
01.2014 - 04.2023
  • Acquired extensive knowledge of drink recipes and beer history.
  • Executed specialty cocktails and beer pouring with efficiency and precision.
  • Cultivated strong relationships with guests to enhance customer experience.
  • Trained new staff members on service standards and beverage preparation.

Leasing Consultant

Rebel Place Apartments
Las Vegas, NV
01.2012 - 12.2014
  • Conducted tours and provided education to prospective residents.
  • Arranged appointments and answered phone inquiries regarding property details.
  • Executed marketing initiatives at University of Nevada, Las Vegas, and additional colleges.
  • Promoted and facilitated resident activities and events to enhance community engagement.

Salesperson/Cashier

Aminah Et Les Amis
New York, NY
01.2009 - 12.2010
  • Sold children's clothing, achieving consistent sales growth.
  • Managed inventory by tagging and arranging merchandise effectively.
  • Answered phones and processed orders for new inventory promptly.
  • Opened and closed store, ensuring operational readiness.
  • Engaged with customers to address inquiries and enhance satisfaction.

Education

Bachelor of Arts - Psychology

University of Nevada Las Vegas
Las Vegas, NV
12.2013

Skills

  • Team collaboration
  • Customer service expertise
  • Training and development
  • Communication proficiency
  • Organizational skills
  • Cocktail preparation

Accomplishments

  • Member of the Young People's Chorus of New York City

- International Choir Olympics in Graz, Austria

- 19 City Tour of Japan

- Yankee Stadium Bronx, NY during Pope's visit to U.S.

- Carnegie Hall New York, NY

- St. Patrick's Cathedral New York, NY

Timeline

Bartender

Kona Grill
07.2023 - Current

Bartender

Gordon Biersch Brewery
01.2014 - 04.2023

Leasing Consultant

Rebel Place Apartments
01.2012 - 12.2014

Salesperson/Cashier

Aminah Et Les Amis
01.2009 - 12.2010

Bachelor of Arts - Psychology

University of Nevada Las Vegas

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