Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Holtrey

Titusville,FL

Summary

Experienced barista skilled in multitasking and time management. Works well with diverse teams in high-traffic locations, providing quality beverages, and outstanding customer support while maintaining a positive atmosphere.

Overview

5
5
years of professional experience

Work History

Barista

Starbucks
Oviedo, Florida
05.2024 - 07.2025
  • Everything listed below, under both listings for previous barista positions, plus,
  • Experience in working at multiple high-traffic locations.
  • Work well with any combination of team members.
  • Strong bar one, bar two, warming, customer support, and drive-through partner.
  • Strong knowledge of Starbucks items, policies, and menu

Barista

Starbucks
Lewis Center, Ohio
09.2022 - 06.2023
  • All tasks listed below, as well as,
  • Working while managing personal tasks, such as school.
  • Working well with rapidly shifting teams of baristas, shift supervisors, and managers.
  • Working efficiently at the highest-volume store in its district.

Barista

Starbucks
Windermere, Florida
06.2021 - 05.2023
  • Prepared and served high-quality beverages to customers daily.
  • Engaged with customers to provide exceptional service and support.
  • De-escalated tense customer situations, both in the café and in the drive-through.
  • Maintained the cleanliness, organization, and atmosphere of the coffee bar and café.
  • Managed restocking supplies as needed during peak hours.
  • Collaborated with team members to create a positive work environment.

Front of House Employee

Chick-fil-A
Winter Garden, Florida
10.2020 - 06.2021
  • Handled cash transactions, card transactions, and operated the point-of-sale system efficiently.
  • Maintained cleanliness and organization of dining and service areas.
  • Worked smoothly with team members to ensure proper service flow during peak hours.
  • Resolved customer concerns and answered questions on the spot.

Education

Bachelor of Science - Nursing

University of Central Florida
Orlando, FL
05-2027

Skills

  • Customer care and service
  • Team collaboration
  • Conflict resolution
  • Time management
  • Multitasking

Timeline

Barista

Starbucks
05.2024 - 07.2025

Barista

Starbucks
09.2022 - 06.2023

Barista

Starbucks
06.2021 - 05.2023

Front of House Employee

Chick-fil-A
10.2020 - 06.2021

Bachelor of Science - Nursing

University of Central Florida
Emma Holtrey