Emma Houston
San Tan Valley,AZ
Summary
Dynamic and results-oriented professional with a proven track record at Costco, adept at shelf stocking and demonstrating exceptional customer service. Excelled in maintaining store cleanliness and safety, significantly enhancing shopper satisfaction. Skilled in pallet jack operation and fostering positive customer relationships, consistently contributing to team success and operational efficiency.
Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.
Overview
6
6
years of professional experience
Work History
Stocker
Costco
06.2019 - Current
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
Floor Worker
Hobby Lobby
03.2023 - 05.2024
- Upheld company standards in personal appearance and work ethic; consistently punctual and reliable during scheduled shifts.
- Stood for long hours, lifted heavy loads and maintained fast pace.
- Safely operated equipment such as pallet jacks and forklifts, minimizing the risk of accidents or damage to merchandise.
- Collaborated with team members to complete daily tasks and achieve store goals.
- Assisted customers with product inquiries, providing knowledgeable recommendations for their needs.
- Aided colleagues with training new employees by sharing best practices and offering guidance when necessary.
- Provided exceptional customer service, addressing concerns promptly and professionally.
Catering Team
Sunsplash Golfland
05.2019 - 08.2019
- Demonstrated flexibility by adapting quickly to last-minute changes or requests from clients during catered events.
- Handled multiple tasks simultaneously, ensuring timely completion of duties while maintaining high-quality standards.
- Utilized various serving techniques to ensure optimal presentation of dishes and overall guest satisfaction during events.
- Supported catering team members in setting up event spaces for seamless execution of functions.
- Maintained a clean and organized work environment, adhering to strict sanitation guidelines and regulations.
- Enhanced customer satisfaction by providing exceptional food and service during events.
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
Instructional Assistant
Mesa Public Schools
11.2018 - 06.2019
- Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
- Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
- Provided support during classes, group lessons, and classroom activities.
- Provided one-on-one support to students with special needs, enabling them to achieve academic success.
- Supported student learning objectives through personalized and small group assistance.
- Monitored student progress through ongoing assessments, adjusting instruction as needed for optimal growth.
- Prepared instructional materials such as worksheets, visuals aids, or manipulatives according to teacher directives for effective lesson execution.
- Facilitated small group instruction sessions based on specific skill sets or subject matter, boosting overall student achievement levels.
- Maintained safety and security by overseeing students in recess environments.
Education
No Degree - Marketing
Maricopa Community Colleges, Mesa Community College
Mesa, AZ01-2019
High School Diploma -
Skyline High School
Mesa, AZ05-2016
Skills
- Willing to learn
- Positive attitude
- Shelf stocking
- Customer service
- Heavy lifting
- Customer assistance
- Customer relationships
- Punctual and reliable
- Stock rotation
- Clear communication
- Product organization
- Safe lifting procedures
- Pallet jack operation
Timeline
Floor Worker
Hobby Lobby
03.2023 - 05.2024
Stocker
Costco
06.2019 - Current
Catering Team
Sunsplash Golfland
05.2019 - 08.2019
Instructional Assistant
Mesa Public Schools
11.2018 - 06.2019
No Degree - Marketing
Maricopa Community Colleges, Mesa Community College
High School Diploma -
Skyline High School
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