Results-driven and goal-oriented professional with strong leadership abilities and a proven track record of hard work and dedication. Passionate about exploring new opportunities, learning innovative approaches, and continuously expanding my knowledge and skills. Committed to achieving excellence while motivating and guiding teams toward success. Always eager to take on new challenges and find ways to improve and grow both personally and professionally.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Barista
Mockingbird Coffee
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cleaned counters, machines, utensils, and seating areas daily.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Controlled line and crowd with quick, efficient service.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Supported branding, digital marketing messaging, and advertising campaigns by engaging with followers on various social media platforms.
Increased brand visibility by crafting and implementing creative social media campaigns.
Designed and presented social media campaign ideas.
Conducted daily updates to social media profiles to boost company online presence.
Associate
Walmart
10.2021 - 04.2024
Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Developed and implemented strategies to increase customer satisfaction and engagement.
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Certified Buyer
Once Upon A Child Franchise
09.2023 - 12.2023
Worked fast to complete tasks and meet daily deadlines.
Followed instructions and procedures to complete assigned tasks.
Maintained work areas by cleaning and straightening for maximum productivity and safety.
Cleaned and straightened work areas to maximize productivity and safety.
Loaded, unloaded, and moved material to and from storage and production areas.
Improved team morale and productivity through effective communication and active listening skills.
Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
Reported defective products or machinery to supervisor.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Host
Las Fajitas Mexican Restaurant
12.2020 - 10.2021
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
Education
McDonald County Highschool
Anderson
05.2023
Skills
Time management
Friendly and outgoing
Attention to detail
Team player
Problem-solving
Cash handling
Active listener
Cleanliness
Team leadership
Decision-making
Performance improvement
Certification
Substitute Teaching Certificate (Missouri)
Timeline
Certified Buyer
Once Upon A Child Franchise
09.2023 - 12.2023
Associate
Walmart
10.2021 - 04.2024
Host
Las Fajitas Mexican Restaurant
12.2020 - 10.2021
Barista
Mockingbird Coffee
McDonald County Highschool
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