Emma Huffman
Claremore,OK
Summary
Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with commitment to employee training. Team player bringing necessary experience and knowledge to tackle any operational demand. Willing to learn and grow my area of expertise. Striving to be professional and Christlike in any environment, while having fun.
Overview
2
2
years of professional experience
Work History
Team Leader
Chic-Fil-A
12.2021 - Current
- In addition to team leader, I was a certified trainer, I had the opportunity to train new team members to be confident, capable, and aligned with our mission.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and created solutions based on findings.
- Supervised food quality, creating systems ensuring the daily completion of quality tests.
- Built strong relationships with guests through positive attitude and attentive response.
- Handled and counted money regularly, fixings problems that arose if a drawer was short/over.
- Able to place catering orders in person and over the phone.
Education
High School Diploma -
Bob Jones University Academy of Home Education
Greenville, SC06.2023
Skills
- Quality Standards
- Staff Training
- Attention to Detail
- Guest Satisfaction
- Performance Improvement
Timeline
Team Leader
Chic-Fil-A
12.2021 - Current
High School Diploma -
Bob Jones University Academy of Home Education
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