Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emma Hunt

North Salt Lake,UT

Summary

Bilingual and dynamic Operations Manager at SODEXO with a proven track record in revenue generation and vendor management. Spearheaded a new catering department, driving 200% revenue growth while enhancing customer relations. Skilled in logistics planning and committed to delivering exceptional service, I thrive on optimizing workflows and fostering strong partnerships.

Overview

10
10
years of professional experience

Work History

Operations Manager - Catering & Events

SODEXO
10.2023 - Current
  • Supported 200% growth in revenues resulting in the creation of a new catering department. Promoted to manager overseeing the department.
  • Oversees and executes sales process for catering, events and conventions for Chevron Refinery.
  • Works with customers to design event timelines, set-ups, and catering orders.
  • Recruits and onboards vendors based on developed criterium for catering services, and manages said vendors to providing onsite catering.
  • Manages operations (including set-up, take-down, cleaning and organizing) of conference rooms, general and huddle areas to ensure readiness for events and meetings.
  • Establish strong relationships with vendors, resulting in better pricing and improved service quality.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
  • Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.

Records Clerk

PLANT AND PLANET LAW FIRM
01.2021 - Current
  • Quickly and efficiently sorted and filed electronic communications between attorney and clients into Dropbox.
  • Compiled research for clients to aid in the patent process.
  • Completed general administrative duties as requested, including but not limited to: training of other employees, communicating with clients regarding billing/invoicing.
  • Created and maintained financial spreadsheets, using Microsoft Excel and QuickBooks.
  • Enhanced office productivity with streamlined record-keeping processes, ensuring timely access to essential data.
  • Collaborated with team members to optimize cross-departmental records management workflows, leading to increased efficiency.

Tour Guide & Adventure Planner

KUALOA RANCH PRIVATE NATURE RESERVE
09.2018 - 04.2019
  • Provided excellent guest service and frontline support to all customers.
  • Safely and creatively conducted informational tours to guests from all over the world, while driving company vehicles, utilizing necessary safety equipment, and instruction.
  • Served as an ambassador of Hawaii and Kualoa Ranch by supporting company values and brand image.
  • Enhanced visitor experience by providing engaging and informative tours of various attractions.
  • Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
  • Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.

Human Resources Representative

TARGET
07.2018 - 09.2018

Served as a Human Resources Representative at Target, where I supported daily operations by managing confidential personnel files, streamlining recruitment and onboarding, and implementing HR policies that enhanced employee satisfaction. Played a key role in fostering a positive team culture through open communication, team-building initiatives, and hands-on support across various store functions including guest services and floor management. Contributed to achieving department goals by aligning HR practices with business objectives and delivering exceptional internal service.

Home Counselor

HERITAGE RESIDENTIAL TREATMENT CENTER
10.2017 - 05.2018

As a Home Counselor at a residential treatment center, I provided compassionate, individualized support to youth aged 14–18 with diverse mental, emotional, and behavioral needs. I facilitated therapeutic activities, guided daily living skills, and collaborated with multidisciplinary teams to deliver comprehensive care. Through personalized counseling and community engagement initiatives, I helped clients work toward personal goals, improve well-being, and develop healthy habits in a structured, supportive environment.

Youth Counselor

ESPECIALLY FOR YOUTH
05.2017 - 07.2017

As a Youth Counselor for the "Especially for Youth" program, I created a safe, spiritually enriching environment for teens aged 14–18 from diverse backgrounds. I planned and led engaging activities tailored to individual needs, fostering unity, personal growth, and gospel-centered learning. In a dynamic and ever-changing setting, I remained flexible and responsive, building strong mentor relationships and promoting open communication and emotional well-being.

Events and Marketing Specialist/Project Manager

STUDENT LEADERSHIP, ACTIVITIES AND SERVICE DEPT. - BYU - HAWAII
08.2016 - 06.2017

As an Events and Marketing Specialist/Project Manager, I led the planning and execution of high-impact campus events for audiences of 2,000–3,000 attendees, including concerts, dances, and orientation programs. I managed volunteer teams, adapted quickly to changing circumstances, and used attendee feedback to enhance future experiences. Through strategic marketing campaigns and engaging social media content, I significantly increased brand visibility and audience engagement.

Vacation Planner

WALT DISNEY WORLD
04.2016 - 08.2016

As a Vacation Planner at Walt Disney World through the Disney College Program, I delivered personalized, detail-oriented service to guests, helping them create magical vacation experiences tailored to their unique needs. I processed ticket transactions, marketed vacation packages, and ensured a seamless planning journey from start to finish. With a strong focus on guest satisfaction, I upheld Disney’s standards of excellence by turning everyday interactions into memorable moments.

Events/Marketing Specialist

ALUMNI AND CAREER SERVICES DEPARTMENT- BYU-HAWAII
10.2015 - 03.2016

As an Events and Marketing Specialist, I coordinated large-scale events including career fairs hosting over 2,000 students and 70 global recruiters, and speaker series featuring high-profile guests. I built strong vendor relationships to manage venues, logistics, and catering, while executing strategic marketing campaigns that boosted attendance and brand visibility. My role demanded precision, creativity, and strong project management to deliver seamless, impactful experiences

Education

Bachelor of Science - Psychology

BRIGHAM YOUNG UNIVERSITY-HAWAII
Laie, Hawaii
06.2017

Skills

  • Health and safety compliance
  • Financial management
  • Event coordination
  • Vendor management
  • Customer service and relations
  • Revenue generation
  • Logistics planning
  • Workflow optimization
  • Production management
  • Inventory control
  • Customer relationship management
  • Cultural awareness

Languages

Spanish
Full Professional

Timeline

Operations Manager - Catering & Events

SODEXO
10.2023 - Current

Records Clerk

PLANT AND PLANET LAW FIRM
01.2021 - Current

Tour Guide & Adventure Planner

KUALOA RANCH PRIVATE NATURE RESERVE
09.2018 - 04.2019

Human Resources Representative

TARGET
07.2018 - 09.2018

Home Counselor

HERITAGE RESIDENTIAL TREATMENT CENTER
10.2017 - 05.2018

Youth Counselor

ESPECIALLY FOR YOUTH
05.2017 - 07.2017

Events and Marketing Specialist/Project Manager

STUDENT LEADERSHIP, ACTIVITIES AND SERVICE DEPT. - BYU - HAWAII
08.2016 - 06.2017

Vacation Planner

WALT DISNEY WORLD
04.2016 - 08.2016

Events/Marketing Specialist

ALUMNI AND CAREER SERVICES DEPARTMENT- BYU-HAWAII
10.2015 - 03.2016

Bachelor of Science - Psychology

BRIGHAM YOUNG UNIVERSITY-HAWAII