Bilingual and dynamic Operations Manager at SODEXO with a proven track record in revenue generation and vendor management. Spearheaded a new catering department, driving 200% revenue growth while enhancing customer relations. Skilled in logistics planning and committed to delivering exceptional service, I thrive on optimizing workflows and fostering strong partnerships.
Served as a Human Resources Representative at Target, where I supported daily operations by managing confidential personnel files, streamlining recruitment and onboarding, and implementing HR policies that enhanced employee satisfaction. Played a key role in fostering a positive team culture through open communication, team-building initiatives, and hands-on support across various store functions including guest services and floor management. Contributed to achieving department goals by aligning HR practices with business objectives and delivering exceptional internal service.
As a Home Counselor at a residential treatment center, I provided compassionate, individualized support to youth aged 14–18 with diverse mental, emotional, and behavioral needs. I facilitated therapeutic activities, guided daily living skills, and collaborated with multidisciplinary teams to deliver comprehensive care. Through personalized counseling and community engagement initiatives, I helped clients work toward personal goals, improve well-being, and develop healthy habits in a structured, supportive environment.
As a Youth Counselor for the "Especially for Youth" program, I created a safe, spiritually enriching environment for teens aged 14–18 from diverse backgrounds. I planned and led engaging activities tailored to individual needs, fostering unity, personal growth, and gospel-centered learning. In a dynamic and ever-changing setting, I remained flexible and responsive, building strong mentor relationships and promoting open communication and emotional well-being.
As an Events and Marketing Specialist/Project Manager, I led the planning and execution of high-impact campus events for audiences of 2,000–3,000 attendees, including concerts, dances, and orientation programs. I managed volunteer teams, adapted quickly to changing circumstances, and used attendee feedback to enhance future experiences. Through strategic marketing campaigns and engaging social media content, I significantly increased brand visibility and audience engagement.
As a Vacation Planner at Walt Disney World through the Disney College Program, I delivered personalized, detail-oriented service to guests, helping them create magical vacation experiences tailored to their unique needs. I processed ticket transactions, marketed vacation packages, and ensured a seamless planning journey from start to finish. With a strong focus on guest satisfaction, I upheld Disney’s standards of excellence by turning everyday interactions into memorable moments.
As an Events and Marketing Specialist, I coordinated large-scale events including career fairs hosting over 2,000 students and 70 global recruiters, and speaker series featuring high-profile guests. I built strong vendor relationships to manage venues, logistics, and catering, while executing strategic marketing campaigns that boosted attendance and brand visibility. My role demanded precision, creativity, and strong project management to deliver seamless, impactful experiences