EMMA IMHOFF
Lodders Plaza Animal Clinic
Hamilton,OH
2
Languages
1
Certification
5
years of professional experience
- 13 hours of classes directly toward sales.
- Courses included Health Economics, Medical terminology, Professional selling, Healthcare sales.
- Developed relationships with healthcare sales representatives and industry professionals.
- Completed cold-call exercises to develop prospecting skills, confidence, and professional communication.
- Participated in realistic sales role-plays involving needs discovery, solution presentation, objection handling, and closing techniques.
Work History
Cleaning / Clinical Support
5 Years 2 Months- Sanitized medical equipment and work areas, ensuring compliance with safety and infection-control procedures.
- Maintain a clean, organized, and professional clinical environment supporting staff, patients, and daily operations.
- Monitored cleaning and operational supply inventory, facilitating seamless clinic operations.
- Collaborate with veterinary staff while developing familiarity with clinical workflows and patient care.
Secretary / Executive Board Member
9 Months- Coordinated club operations with executive board members, ensuring timely communication of important updates.
- Managed professional email communications to keep members informed and engaged, fostering a sense of community.
- Recorded one-hour meetings, organizing key information and action items to streamline follow-up processes.
- Maintained accurate attendance records and member information with strong attention to detail.
Skills
Clinical Awareness
Task Management
Professional Communication
Relationship Building
Cross-Functional Collaboration
Certification
Miami University — Oxford, OH
Bachelor of Science in Kinesiology | Expected December 2026
Healthcare Sales Certificate | Expected December 2026
LANGUAGES
English — Proficient
American Sign Language — Limited
Timeline
Secretary / Executive Board Member
Miami University Pre-PT/OT Club
08.2025 - 05.2026Read More
Cleaning / Clinical Support
Lodders Plaza Animal Clinic
08.2021 - CurrentRead More