EMMA JEKUBOVICH
New Britain,CT
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Lifeguard Instructor
American Red Cross
01.2025
- Taught and certified new lifeguards in CPR, first aid, water rescue skills, and emergency response.
- Demonstrated proper techniques and coached students through Red Cross lifeguard course requirements.
- Evaluated skills, provided clear feedback, and ensured candidates met all safety and performance standards.
- Kept classes engaged, confident, and prepared for real-world pool emergencies.
Clerical / Front Desk Associate
New Britain YMCA
03.2024 - Current
- Checked members and guests in/out while maintaining a positive, professional environment.
- Processed payments (cash, card, check) and handled daily deposits and register closeouts.
- Managed accounts receivable: updated balances, posted payments, and resolved billing issues.
- Set up new memberships, freezes, cancellations, and account updates.
- Answered phones, scheduled programs and swim lessons, and assisted with general inquiries.
- Helped parents, students, and guests with questions and concerns.
- Completed clerical work including filing, scanning, data entry, and maintaining records.
Swim Instructor
New Britain YMCA
10.2023 - Current
- Taught kids water safety, floating, treading, and basic strokes.
- Created individualized lesson plans and tracked skill progress.
- Built confidence and kept lessons fun, safe, and encouraging.
Pool Lifeguard
New Britain YMCA
09.2023 - Current
- Monitored swimmers and enforced safety rules.
- Responded to medical emergencies following protocol.
- Completed detailed incident and accident reports.
Pool Lifeguard
Meriden YMCA
04.2021 - 09.2025
- Monitored swimmers and enforced safety rules.
- Responded to medical emergencies following protocol.
- Completed detailed incident and accident reports.
Outdoor Lifeguard
Mountain Mist Day Camp
08.2020 - 08.2024
- Monitored swimmers and enforced safety rules.
- Responded to medical emergencies following protocol.
- Completed detailed incident and accident reports.
Library Assistant
Southington High School
10.2022 - 06.2023
- Assisted in organizing and maintaining library resources.
- Helped students and staff with locating materials.
- Managed check-in and check-out processes.
Education
B.S. - Accounting
Central Connecticut State University
05.2027
Skills
- Customer Service
- Communication
- Problem-Solving
- Creative Thinking
- Teamwork
- First Aid & CPR
- Safety Enforcement
- Organization
- Fast Learner
- Limited Spanish
Timeline
Lifeguard Instructor
American Red Cross
01.2025
Clerical / Front Desk Associate
New Britain YMCA
03.2024 - Current
Swim Instructor
New Britain YMCA
10.2023 - Current
Pool Lifeguard
New Britain YMCA
09.2023 - Current
Library Assistant
Southington High School
10.2022 - 06.2023
Pool Lifeguard
Meriden YMCA
04.2021 - 09.2025
Outdoor Lifeguard
Mountain Mist Day Camp
08.2020 - 08.2024
B.S. - Accounting
Central Connecticut State University