Emma Jiang
San Diego,CA
Summary
Approaching each day and challenges with enthusiasm, patience, and humor.
Overview
4
4
years of professional experience
Work History
Recreational Leader
City of Walnut Creek
2021.06 - 2024.08
- Working summers, I led kids ages 6-12 through recreational and educational activities.
- Supervised campers at playgrounds, pools, and parks.
- Every Thursday our camps provided trips varying from theme parks to movie theatres.
- My responsibilities included: check-in/check-out, leading games, stating camp rules, communicating with parents, etc
- Ensured compliance with safety regulations for all activities offered through diligent monitoring and routine inspections of facilities and equipment.
- Developed strong relationships with participants, fostering a sense of community within the program environment.
Math Instructor
Mathnasium
2023.12 - 2024.05
- Taught students how to set up and solve pre-K through 9th grade math problems.
- Implemented innovative resources such as metaphors and real-life scenarios to illustrate course concepts and engage students.
- Mentored new math instructors, sharing best practices and providing guidance on effective teaching strategies.
- Boosted students'' confidence with personalized tutoring sessions, resulting in higher test scores.
- Documented and communicated student progress on course goals to identify areas in need of improvement.
Small Business Owner
Self-Employed
2020.02 - 2023.08
- I ran a small business named Shopbliss.co selling second-hand clothing on multiple online platforms while also hosting pop-ups locally.
- Made around $8,000 in revenue, with 500+ sales.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
Cashier
Boudin Bakery
2022.10 - 2023.05
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
Bachelor of Science - Management
San Diego State University
San Diego, CA05.2024
Skills
Food handling
Safety Training
Activity Planning
Youth Mentoring
Childcare Services
Teamwork and Collaboration
Time Management
Friendly, Positive Attitude
Problem-solving abilities
Excellent Communication
Organizational Skills
Team Leadership
Adaptability and Flexibility
Timeline
Math Instructor
Mathnasium
2023.12 - 2024.05
Cashier
Boudin Bakery
2022.10 - 2023.05
Recreational Leader
City of Walnut Creek
2021.06 - 2024.08
Small Business Owner
Self-Employed
2020.02 - 2023.08
Bachelor of Science - Management
San Diego State University
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