Emma Johnson
Oxford,MS
Summary
Enthusiastic and hardworking with expertise in anticipating professional needs and proactively identifying and resolving problems. Excellent customer service and conflict management skills. Dedicated administrative professional with successful experience in fast-paced environments. Responsible, punctual and productive at all times.
Overview
4
4
years of professional experience
Work History
Bartender
Uno Mas Tacos And Tequila
05.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication or underage intoxication.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Waitress
White Wolf Pub And Grill
05.2021 - 08.2021
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
Sales Associate
Barnes & Noble
08.2020 - 11.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
Office Administrative Assistant
New Melle Sports And Recreation
05.2019 - 10.2019
- Responded to clients seeking information about deadlines.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Greeted incoming visitors and clients professionally and provided friendly, knowledgeable assistance.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Identified communication channels to set roadmap to distribute information.
Education
Bachelor of Arts - Biological And Physical Sciences
University of Mississippi
University, MS05.2024
High School Diploma -
Francis Howell High School
Saint Charles, MO06.2020
Skills
- Safe Serving Knowledge
- Crowd Control and Security
- Hospitality Service Expertise
- Energetic and Outgoing
- Reception Management
- Customer Inquiries
- Billing and Invoicing
- Multitasking and Time Management
Languages
Spanish
Professional Working
Timeline
Bartender
Uno Mas Tacos And Tequila
05.2022 - Current
Waitress
White Wolf Pub And Grill
05.2021 - 08.2021
Sales Associate
Barnes & Noble
08.2020 - 11.2020
Office Administrative Assistant
New Melle Sports And Recreation
05.2019 - 10.2019
Bachelor of Arts - Biological And Physical Sciences
University of Mississippi
High School Diploma -
Francis Howell High School
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