EMMA SIMONELLI
Bokeelia,FL
Summary
I am a goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
Work History
Bakery Worker
Winn Dixie Supermarket
12.2022 - 12.2023
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming bakery environment.
- Reduced waste by efficiently managing inventory and rotating products to ensure freshness.
- Increased sales with effective product promotions and attractive displays.
- Maintained high-quality standards by closely monitoring baking processes.
- Strengthened customer loyalty by promptly addressing any concerns or complaints and taking corrective action as needed.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
Cashier/Food Maker
Pine island pizza
01.2022 - 07.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Greeted customers entering store and responded promptly to customer needs.
- Used POS system to enter orders, process payments and issue receipts.
- Enhanced customer satisfaction by consistently providing high-quality food products and maintaining a clean, organized workspace.
- Increased kitchen efficiency by multitasking and prioritizing tasks based on urgency and importance.
- Collaborated with team members to streamline kitchen operations and maintain a smooth workflow during peak hours.
- Maintained a safe work environment by strictly adhering to food safety guidelines and sanitation protocols.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
PT Assistant
Cape Physical Medicine
01.2020 - 09.2020
- Took and transcribed dictations to prepare letters, summaries, or reports
- Researched and compiled information to assist staff with special projects
- Performed wide range of clerical and technical duties to facilitate business operations
- Reviewed and sorted mail or e-mails to distribute or initiate responses to inquiries
- Greeted visitors upon arrival and directed guests to appropriate facility locations
- Collected, sorted and delivered mail for staff members and customers.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
- Identified issues, analyzed information and provided solutions to problems.
Education
GED -
Ged.com
Florida 07.2023
Skills
- Order Taking
- Equipment Preparation
- Cashier Abilities, Cash Register Operation, Cash Control
- Cleaning and Sanitizing
- Credits and Refunds, Billing and Payment Processing
- Customer Orders Assistance, Customer service
- Inventory Stocking
- Phone Etiquette
- Guest Experiences, Guest Satisfaction
- Multitasking, Decision Making, Organizational Skills, Time management, Problem-solving abilities, Cooperative Attitude
- Product Sales, Sales Techniques
- Store Opening and Closing
- Merchandise Display, Merchandising Knowledge, Merchandise Sales
References
Cape Physical Medicine
Manager
Marina Jones
Info; (207) 610-9412
Marinabrookjones@gmail.com
Pine Island Pizza
Manager
Melissa
Info; (239) 283-7992
Winn Dixie
Manager
Mike
Info; (239) 283-4404
Timeline
Bakery Worker
Winn Dixie Supermarket
12.2022 - 12.2023
Cashier/Food Maker
Pine island pizza
01.2022 - 07.2022
PT Assistant
Cape Physical Medicine
01.2020 - 09.2020
GED -
Ged.com
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