Emma Kaufman
Richmond,KY
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets. Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
3
3
years of professional experience
Work History
Dance Instructor
Bluegrass Dance Training Center
08.2022 - Current
- Planned routines for recitals and performances.
- Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Worked in team-based environment to uphold quality and continuity of service to clients.
- Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
- Developed personalized lesson plans to cater to individual student needs, resulting in improved dance skills.
Sales Associate
American Eagle Outfitters, Inc
09.2023 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Bachelor of Science - Medicinal And Pharmaceutical Chemistry
University of Kentucky
Lexington, KY05-2031
No Degree -
Madison Central Highschool
Richmond, KY05-2024
Skills
- Positive reinforcement
- Organization
- Customer service
- Motivation strategies
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
Accomplishments
I attended The Governors Scholars for the Arts in their dance program the summer of 2023.
Timeline
Sales Associate
American Eagle Outfitters, Inc
09.2023 - 09.2024
Dance Instructor
Bluegrass Dance Training Center
08.2022 - Current
Bachelor of Science - Medicinal And Pharmaceutical Chemistry
University of Kentucky
No Degree -
Madison Central Highschool
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