Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Kichler

Bloomington,IN

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

2
2
years of professional experience

Work History

Barista

Dunkin' Donuts
03.2022 - 06.2023
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Assistant Manager

Shoe Sensation
07.2021 - 06.2022


  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

Psychology

Indiana University East
Richmond, IN
05.2026

Skills

  • Menu Memorization
  • Opening and Closing Duties
  • Cash Handling
  • Exceptional Customer Service

Timeline

Barista

Dunkin' Donuts
03.2022 - 06.2023

Assistant Manager

Shoe Sensation
07.2021 - 06.2022

Psychology

Indiana University East

Similar Profiles

CREATE PROFILE
Emma Kichler