Overview
Work History
Education
Skills
Timeline
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Emma Kim

Honolulu,Hawaii

Overview

5
5
years of professional experience

Work History

Host

Hana Koa Brewing Co.
06.2024 - Current
  • Handle high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Assistant Leader

Punahou After School Care
01.2020 - Current
  • Collaborated with other leaders to develop rules and plans aimed at creating a safe environment for children and staff
  • Developed time management and continuous productivity through interaction with students and keeping track of their activities

Server/Host

Tanaka of Tokyo
08.2023 - 08.2024
  • Strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Worked with POS system to place orders and manage bills
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Education

Punahou School
Honolulu, HI

Bachelor of Science - Mathematics

University of Hawaii
Honolulu, HI
05.2026

Skills

  • Customer Service
  • Team Collaboration
  • Multitasking proficiency
  • Effective Time Management
  • Adaptable to change
  • Detail Oriented
  • POS Software
  • Guest Relations
  • Japanese at intermediate level

Timeline

Host

Hana Koa Brewing Co.
06.2024 - Current

Server/Host

Tanaka of Tokyo
08.2023 - 08.2024

Assistant Leader

Punahou After School Care
01.2020 - Current

Punahou School

Bachelor of Science - Mathematics

University of Hawaii

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Emma Kim