Steven Kleinknecht
Powell,OH
Summary
Dedicated Team Member with a strong background in customer service and restaurant management. Proven ability to supervise staff, ensure efficient operations and maintain high standards in a fast- paced environment. Skilled in leadership, time management, and problem solving, with a track record of adaptability and reliability. Seeking to leverage these skills and broaden experience in a new and challenging trade or industry.
Overview
8
8
years of professional experience
Work History
Team Member/Assistant Manager
Befit Cafe
Powell, USA
05.2018 - 02.2026
- Serve customers, take orders, ensure great customer service
- Provide a fun, productive work environment for other employees
- Supervise and delegate tasks to employees
- Responsible for opening and closing the restaurant
- Prepared and served food and beverages to customers efficiently.
- Maintained cleanliness and organization of dining and kitchen areas.
- Assisted in inventory management and stock replenishment processes.
- Collaborated with team members to ensure smooth daily operations.
- Provided exceptional customer service and addressed customer inquiries promptly.
- Operated cash register and processed transactions accurately.
- Trained new team members on café procedures and best practices.
- Greeted customers upon entering the store with friendly demeanor.
- Worked hard to learn required tasks quickly to maximize performance.
Education
High School Diploma -
Olentangy Liberty High School
Skills
- Customer support
- Culinary experience
- Serving
- Phone etiquette
- Teamwork
- Restaurant management
- Leadership
- Restaurant experience
- Microsoft Office
- Appointment
- Catering
- Content
- Calendar management
- Brand awareness strategy
- Office management
- Scheduling
- Kitchen Management Experience
- Customer service
- Marketing strategy
- Time Management
- Supervising experience
- Cooking (4 years)
Timeline
Team Member/Assistant Manager
Befit Cafe
05.2018 - 02.2026
High School Diploma -
Olentangy Liberty High School