Emma Kooi
Paw Paw,Michigan
Summary
Versatile student with extensive experience in fast-paced locations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Pathopharmacology Peer Tutor
University Of Kentucky College Of Nursing
01.2024 - Current
- Enhanced student comprehension by incorporating real-life examples and during tutoring sessions.
- Assisted students in improving their grades by offering personalized learning strategies tailored to individual needs.
- Offered test-taking strategies to help students reduce anxiety and perform better under pressure during exams.
- Developed a rapport with clients, fostering strong relationships that facilitated open communication and improved learning outcomes.
- Worked with professors to come up with good study tools to help students be successful.
Nanny
Lauren And Nathaniel Heiple
05.2023 - Current
- Enhanced child's emotional well-being by providing attentive care and nurturing relationships.
- Promoted intellectual development through reading, storytelling, and engaging educational activities.
- Ensured child's safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Implemented creative learning strategies tailored to child's interests and abilities for enhanced cognitive growth.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
Waitress
Brewsters At The Dyckman
12.2021 - 12.2023
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Stayed up-to-date on menu changes to help customers make food choices.
Barista
Biggby Coffee
08.2019 - 08.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Listened carefully to customer requests and created personalized beverages.
- Carefully separated almond products from other products to take away any risk of allergic reactions.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Education
Bachelor of Science - Nursing
University of Kentucky
Lexington, KY05.2025
Skills
- Food and Beverage Service
- Customer Service and Rapport
- Customer Retention
- Equipment Checks and Assessments
- Youth Engagement
- Peer Interaction
- Schedule Management
- Interpersonal Skills
Timeline
Pathopharmacology Peer Tutor
University Of Kentucky College Of Nursing
01.2024 - Current
Nanny
Lauren And Nathaniel Heiple
05.2023 - Current
Waitress
Brewsters At The Dyckman
12.2021 - 12.2023
Barista
Biggby Coffee
08.2019 - 08.2021
Bachelor of Science - Nursing
University of Kentucky
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