Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Kuchcinski

Rockwood,MI

Summary

Experience in leadership roles have offered growth in multi-tasking, organization, and communication in fast paced environments. Management positions have driven a work ethic of adaptability and collaboration to help improve team building and customer service skills. Determined to continue maintaining hard-work and consistency in new fields of work.

Overview

2
2
years of professional experience

Work History

Associate Manager

Phoenix Theatres
03.2024 - 09.2025
  • Utilized work experience to create written evaluations for team members on areas of improvement.
  • Used communication skills to resolve in-work conflict with team members.
  • Attended team meetings to discuss updates and identify roadblocks and challenges with other managers.
  • Offered hands-on assistance to customers by assessing their needs and preferences.
  • Experience in ordering food and cleaning supplies.
  • Tracked data and analytics to make informed decisions on implementing new products.
  • Consistent in daily and weekly inventory tracking.
  • Managed social media accounts for the business to advertise products and connect with customers.
  • Experience in money handling through cash transactions, balancing drawers at the beginning and end of shift, and depositing money.

Supervisor

Phoenix Theatres
07.2023 - 03.2024
  • Supervised team operations, ensuring adherence to safety protocols and efficient workflow.
  • Created positive attitudes and rapport with other staff members to increase motivation and strong work ethic.
  • Helped maintain routine by scheduling break times for staff.
  • Responsible for training new employees on cleaning tasks and register usage.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Communicated with management daily to offer updates on staff strategies and challenges.

Floor Staff Member

Phoenix Theatres
11.2023 - 07.2024
  • Greeted customers entering the theatre and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a cash drawer.
  • Restocked and organized merchandise in an organized manner.
  • Answered questions about store policies and addressed customer concerns.
  • Adapted quickly to new technologies implemented at POS systems.
  • Gained TIPS certification to help aide in alcohol sales.
  • Ushered theatres through regular and deep cleaning efforts.
  • Cleaned and organized lobby areas.

Education

Associate of Science - Social Work

Monroe County Community College
Monroe, MI
05-2026

High School Diploma -

Airport Senior High School
Carleton, MI
05-2022

Skills

  • Staff training and development
  • Team management
  • Inventory management
  • Customer service
  • Adaptability and flexibility
  • Organization
  • Multi-tasking
  • Teamwork and collaboration

Timeline

Associate Manager

Phoenix Theatres
03.2024 - 09.2025

Floor Staff Member

Phoenix Theatres
11.2023 - 07.2024

Supervisor

Phoenix Theatres
07.2023 - 03.2024

Associate of Science - Social Work

Monroe County Community College

High School Diploma -

Airport Senior High School

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