Emma Ladha
Los Angeles,CA
Overview
1
1
Language
5
5
years of professional experience
Work History
Volunteer
Cedar Sinai
Los Angeles, California
09.2026 - Current
- Ensured the comfort and well-being of patients while facilitating smooth operations within the healthcare facility
- Supported patients with daily tasks, enhancing their comfort and communication in the ICU
- Assisted multiple patients concurrently, fostering a friendly and respectful environment
- Managed incoming calls and coordinated visitor flow to optimize patient interactions
Operations Assistant
UCLA Sunset Canyon Recreation Center
Los Angeles, California
10.2024 - Current
- Helped team of staff members to ensure seamless and effective facility management
- Delivered outstanding customer service to over 100 recreation members per shift while providing leadership and support to staff through training and coaching
- Conducted routine inspections to maintain facility standards and ensure compliance with safety regulations
- Coordinate the day-to-day operations of recreational facility
Volunteer
Kaiser Permanente
Happy Valley, OR
01.2022 - 06.2024
- Supported postpartum patients by preparing ice diapers and assembling discharge kits with essential recovery and newborn-care supplies.
- Assisted with the patient discharge process by gathering belongings and supplies and helping patients transition out of the unit.
- Provided front-desk support by welcoming and directing visitors, assisting with unit access and responding to basic patient and visitor needs.
- Collaborated with nursing staff to maintain an organized, supportive environment for new mothers, newborns and their families.
Education
B.S. - Psychobiology
University of California, Los Angeles
Los Angeles, CA06-2028
High School Diploma -
West Linn High School
West Linn, OR06-2024
Club Involvement & Community Service
- American Red Cross Club - Member, Blood Services Coordinator, CERT Vice President, September 2024 - Present
- Leader2Give - Member, VP of Finance, Community Service Chair, April 2025 - Present
- UCLA Kappa Kappa Gamma, Member, September 2025 - Present
- Bruin Book Club - Member, September 2024 - Present
Relevant Coursework
- LS 7A - Cell and Molecular Biology
- LS 7B - Genetics, Evolution, and Ecology
- LS 7C - Physiology and Human Biology
- LS 7L - Intro to Laboratory and Scientific Methodology
- Chem 14A - General Chemistry for Life Scientists 1
- Chem 14B - General Chemistry for Life Scientists 2
- Chem 14BL - General and Organic Chemistry Laboratory 1
- Chem 14CL General and Organic Chemistry Laboratory II
- Chem 14D - Organic Reactions and Pharmaceuticals
- Physics 5A - Physics for Life Sciences: Mechanics and Energy
- Stats 13 - Intro to Statistical Methods for Life and Health Sciences
Languages
French
Full Professional
Skills
Clinical and Patient Support: Patient interaction and comfort care support, emergency preparedness response, commitment to safety protocol compliance, patient discharge support, replenishment of healthcare supplies, HIPAA privacy knowledge
Operational & Administrative: Front desk assistance, high-volume customer service, telephone correspondence, digital booking interfaces, routine safety inspections
Timeline
Volunteer
Cedar Sinai
09.2026 - Current
Operations Assistant
UCLA Sunset Canyon Recreation Center
10.2024 - Current
Volunteer
Kaiser Permanente
01.2022 - 06.2024
B.S. - Psychobiology
University of California, Los Angeles
High School Diploma -
West Linn High School