Summary
Overview
Work History
Education
Skills
Timeline
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Emma Lapierre

Chesapeake,Virginia

Summary

Accomplished Shift Supervisor with a proven track record at Lowes Home Improvement, specializing in staff management and customer satisfaction. Excelled in employee training and cash handling, ensuring smooth operations and resolving customer issues effectively. Demonstrated exceptional team leadership and problem-solving skills, contributing to a positive and safe work environment.

Overview

2
2
years of professional experience

Work History

Shift Supervisor

Lowes Home Improvment
01.2022 - 05.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Enforced company policies and regulations with employees.

Education

High School Diploma -

Hickory High School
Chesapeake, VA
06.2023

Skills

Employee Training

Workplace Safety

Staff Management

Customer-Oriented

Cash handling expertise

Staff Motivation

Safety understanding

Safety awareness

Training and mentoring

Team Leadership

Problem-Solving

Team Supervision

Timeline

Shift Supervisor

Lowes Home Improvment
01.2022 - 05.2024

High School Diploma -

Hickory High School

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Emma Lapierre