Emma Laughman
Constantine
Summary
Dedicated professional with experience in food service and assembly roles. Skilled in customer service, order processing, and team collaboration. Ready to enhance operational efficiency and contribute to a positive customer experience.
Overview
5
5
years of professional experience
Work History
Assembly Line Worker
Summit Polymers Inc.
Sturgis
09.2025 - Current
- Operated machinery to assemble plastic components, contributing to streamlined production processes.
- Followed safety protocols to ensure a safe working environment.
- Worked quickly and efficiently while maintaining high standards of quality control.
- Identified and reported defective materials, ensuring quality standards were upheld.
Crew Member
McDonald's
White Pigeon
02.2024 - 08.2025
- Operated cash register and processed customer transactions to enhance service speed.
- Resolved customer complaints with professionalism and empathy to ensure satisfaction.
- Stocked supplies and organized inventory for smooth operations.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Maintained cleanliness of restaurant lobby, front counter, and restrooms to create a welcoming environment.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
Crew Member
Wendys Fast Food
Three Rivers
06.2021 - 08.2021
- Guided customers in menu selections and facilitated order placement for enhanced dining experience.
- Served food quickly for positive guest experiences.
- Prepared and assembled food items following company standards to uphold quality and consistency.
- Collaborated with team members to ensure timely service during peak hours.
- Restocked supplies and organized inventory to support daily operations.
- Followed food safety guidelines to ensure quality and hygiene standards.
- Maintained cleanliness of dining area and kitchen equipment.
- Maintained restaurant cleanliness by sweeping floors, wiping tables, and emptying trash to ensure a welcoming environment.
Education
High School Diploma -
Constantine High School
Constantine, MI05-2023
Skills
- Safety protocol adherence
- Food safety compliance
- Inventory management
- Order processing
- Supply restocking
- Team collaboration
- Customer service
Timeline
Assembly Line Worker
Summit Polymers Inc.
09.2025 - Current
Crew Member
McDonald's
02.2024 - 08.2025
Crew Member
Wendys Fast Food
06.2021 - 08.2021
High School Diploma -
Constantine High School