Summary
Work History
Education
Skills
Timeline
Generic
Emma Lee

Emma Lee

Richmond,IL

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Work History

Sales Associate

Jet Funn
Fox Lake, Illinois
08.2024 - Current
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Developed promotional strategies to increase sales volume.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Ensured compliance with all safety regulations while handling hazardous materials.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked with fellow sales team members to achieve group targets.
  • Assessed customer needs to provide assistance and information on product features.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Greeted customers to determine wants or needs.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Answered store and merchandise questions and led customers to wanted items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Education

Richmond Burton Community High School
Richmond, IL
05-2026

Skills

  • Order Processing
  • Payment Processing
  • Customer Needs Assessment
  • Retail loss prevention
  • Product Sales
  • Contract Preparation
  • Cash Handling Accuracy
  • Inventory Tracking
  • Problem-solving skills
  • Problem-Solving
  • Customer Service
  • Store Opening and Closing
  • Listening Skills
  • Multi-tasking strength
  • Money Transfer Systems
  • Positive and professional
  • Display Setup
  • Superb time management
  • Teamwork and Collaboration
  • Flexible Schedule
  • Time Management
  • Excellent communication skills
  • Cash Handling
  • Cash Register Operation
  • Merchandising knowledge
  • Money Handling

Timeline

Sales Associate

Jet Funn
08.2024 - Current

Richmond Burton Community High School
Emma Lee