Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emma LeMire

Plant City,FL

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Certified Head Lifeguard

YMCA
Plant City, FL
10.2021 - Current
  • Created a safe environment for swimmers through active supervision and vigilance.
  • Educated patrons about pool policies and regulations while promoting an enjoyable atmosphere at the facility.
  • Developed and implemented aquatic programs such as swim lessons, water aerobics classes, and recreational swim activities.
  • Evaluated employees' performance during drills or mock rescues to identify areas of improvement.
  • Provided emergency assistance when needed, including administering CPR and first aid.
  • Instructed swim classes to children with disabilities or special needs.

Swim Instructor

YMCA
Plant City, FL
08.2023 - Current
  • Provided swimming instruction to individuals and groups of all ages.
  • Monitored swimmers' progress throughout their time as a student in order to evaluate their abilities accurately.
  • Communicated regularly with parents or guardians regarding their child's progress in swimming lessons.
  • Scheduled private lessons upon request from clients interested in more personalized instruction.

Call Center Representative

Eagle Pharmaceuticals
Lakeland, FL
11.2023 - 01.2024
  • Resolved customer complaints in a timely manner to ensure customer satisfaction.
  • Maintained accurate records of customer interactions for future reference.
  • Monitored call queues in order to prioritize incoming calls by urgency or importance level.
  • Maintained high levels of professionalism while interacting with customers via phone or email.
  • Performed follow-up calls as necessary to ensure satisfactory resolution of customer inquiries.

Retail Associate

Berry Sweet Acres
Plant City, FL
02.2024 - 04.2024
  • Operated cash register to process payments from customers.
  • Assisted customers in finding products, answered questions, and made product recommendations.
  • Invited customers to participate in-store activities and promotions to generate new business and boost loyalty.

Education

High School Diploma -

Strawberry Crest High School
Dover, FL
05-2023

Associate of Arts -

Hillsborough Community College
Tampa, FL

Skills

  • Group and individual instruction
  • Emergency Procedures
  • First aid and CPR instruction
  • Customer Service
  • Strong leadership
  • Conflict resolution abilities

Certification

  • First aid/oxygen certified
  • CPR/AED certified
  • Red Cross Certified

Timeline

Retail Associate

Berry Sweet Acres
02.2024 - 04.2024

Call Center Representative

Eagle Pharmaceuticals
11.2023 - 01.2024

Swim Instructor

YMCA
08.2023 - Current

Certified Head Lifeguard

YMCA
10.2021 - Current

High School Diploma -

Strawberry Crest High School

Associate of Arts -

Hillsborough Community College
Emma LeMire