Summary
Overview
Work History
Education
Skills
LinkedIn
Volunteer
Projects
Timeline
Generic

Emma Lemons

Raleigh,NC

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal communication skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Marina Dock Hand

Lilly's Bridge Marina
04.2021 - 08.2022
  • Specialized in customer satisfaction in all areas pertaining to the marina and boat rental company. Duties include taking boats on and off the forklift, fuel refilling, docking customer boats, and scheduling members' launch times.
  • Collected cash payments from customers or charged purchases to credit cards.
  • Cleaned parking areas, restrooms or boats and removed trash.
  • Suggested and explained recommended services to meet customer needs and resolve specific issues.
  • Responded to questions about local area and company services.
  • Answered customers' questions and addressed complaints in person.
  • Trained and mentored new dock hands to maximize performance with skilled, efficient and knowledgeable team members.
  • Work as a team with coworkers to provide exemplary customer service.

Front of the House Team Member

Chick-fil-A
04.2019 - 08.2019
  • Carefully maintained proper sanitation, health and safety standards in work areas following practices and company requirements.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Greeted customers to take food orders and provide information about menus.
  • Served orders to customers at windows, counters and tables.
  • Completed side tasks by restocking condiments and cleaning refrigerators.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Answered customer questions about food preparation, responding to ingredient and allergen concerns.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Operated cash register and received payment from customers in cash or credit form.

Education

BBA - Business Administration And Management

North Carolina State University
Raleigh, NC
05.2025

Skills

  • Team Collaboration
  • POS Systems
  • Customer Service
  • Sales and Operations
  • Decision Making
  • Active Listening and Communication
  • Work Ethic

LinkedIn

https://www.linkedin.com/in/emma-lemons-a56bb5233/

Volunteer

Wake the World | Lake Tillery, NC.

Co-Coordinator

Participated in 9 years, Co-Coordinator for 5

Confidence building of foster children through water sports.
Assisted in event planning.
Implement a safety plan.
Match volunteers with open positions based on individual strengths and knowledge. Communicated regularly with volunteers, assisting with issues and questions. Coordinate volunteer assignments.

Projects

Marketing Analysis | Howling Cow Creamery 

North Carolina State University 

September 2022- November 2022

-Led a collaborative marketing analysis project, conducting in-depth research on market trends and consumer behavior to generate and deliver valuable insights for optimizing business strategies.

Timeline

Marina Dock Hand

Lilly's Bridge Marina
04.2021 - 08.2022

Front of the House Team Member

Chick-fil-A
04.2019 - 08.2019

BBA - Business Administration And Management

North Carolina State University

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Emma Lemons