Summary
Overview
Work History
Education
Skills
References
Timeline
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Emma Lieteau

East Hartford,CT

Summary

Program Manager with extensive experience in Aerospace and Defense, focusing on process optimization and team leadership. Demonstrated success in budgeting and contract administration, achieving results through strong stakeholder communication. Enhances program performance and customer satisfaction via strategic relationship management.

Overview

16
16
years of professional experience

Work History

Department Manager - Programs & Account Management

TTM Technologies
Stafford Springs, CT
01.2024 - Current
  • Lead a team of 19 and provide coaching & feedback to improve performance
  • Develop and update Standard Work Instructions, SOP's & VWI's
  • Work with Finance on invoicing discrepancies to reduce financial impact to the organization
  • Implemented project management processes to improve communication with program stakeholders
  • Collaborate with Production Control, Planning & Purchasing to improve OTD
  • Enforce procedure and policies, including safety, time off, quality and environmental
  • Conduct performance reviews, host bi-weekly 1:1's, weekly staff meetings and other personnel management
  • Develop weekly reports to Senior Management on programs status, department highlights and issues, process improvements, training updates and supplier issues
  • Monitor Advanced Material Purchases and allocation to contracts

Boeing Program Manager

PCX AEROSYSTEMS
Manchester, CT
05.2022 - 07.2023
  • Managed APACHE Production, Spares, and Repair programs with annual net value of $25 million.
  • Team resources of 10-12 individuals to achieve high performance across all initiatives.
  • Tracked program deliverables for production and repairs, ensuring accountability.
  • Updated Supplier Delivery Follow-up to effectively monitor dock dates.
  • Reported on Non-Conformances and Engineering Change submittals to enhance quality assurance.
  • Coordinated and presented content for internal and external program meetings.
  • Reviewed customer drawings and specifications for bids, proposals, and purchase contracts.
  • Drove continuous improvement processes within Sales/Program Management Office.

Deputy Program Manager

Kaman Precision Products
Middletown, CT
02.2020 - 05.2022
  • Managed financial performance and stakeholder communication for programs with budgets between $1M and $5M.
  • Oversaw program delivery while leading teams of 10 to 12 individuals.
  • Developed and monitored project schedules for new test equipment with budgets ranging from $30K to $354K.
  • Analyzed bids and participated in contract negotiations, ensuring compliance with organizational standards.
  • Identified program risks, implementing solutions such as resource allocation adjustments.
  • Prepared and presented reports to customers during in-person and virtual meetings.
  • Implemented Centralized Communication Workbook, reducing communication errors and increasing transparency.
  • Conducted internal audits as Continuous Improvement Champions.
  • Support other programs when needed.

Product Manager - Components

Oxley Inc.
Branford, CT
01.2018 - 02.2020
  • Spearheaded timely product delivery through oversight of customer service, quotations, and purchasing teams.
  • Directed all phases of Aerospace/Military component programs from inception to contract acceptance.
  • Reviewed customer drawings and submittals to ensure compliance with specifications.
  • Collaborated with engineering teams to design customer-specific configurations.
  • Developed schedules and plans for new product initiatives based on strategic goals.
  • Identified market opportunities for new product development through thorough research.
  • Tracked and reported project status to stakeholders and senior management using project management expertise.
  • Partnered with Oxley UK components division on marketing strategies, forecasts, and budget planning.

Sr. Inside Sales Representative

Lex Products
Shelton, CT
01.2010 - 12.2017
  • Provided sales consultations and technical support for design to order electrical products within assigned territory
  • Assess product requirements and recommend appropriate solutions
  • Custom configured electrical cables & portable distribution boxes, including floor layouts
  • Review customer drawings & specifications for bids, proposals & purchase contracts
  • Ensure customer electrical configurations meet NEC guidelines
  • Cross reference competitor product lines
  • Prospected for new customers and developed new business opportunities.
  • Followed up on leads generated through CRM database, marketing promotions, cold calls, and customer referrals
  • Promote products and generate leads through Trade Show attendance
  • Strategize in sales meetings to meet or exceed weekly/monthly sales quotas

Education

Bachelors of Science - Project Management

Charter Oak State College
New Britain, CT

Skills

  • Program management and budgeting
  • Results-oriented mindset
  • Process optimization strategies
  • Relationship management skills
  • Team leadership and collaboration
  • Microsoft Office proficiency
  • Contract administration expertise
  • ERP systems knowledge
  • Change management practices
  • Financial analysis capabilities
  • Stakeholder communication effectiveness
  • Scheduling and planning skills
  • Effective communication techniques
  • Financial analysis
  • Process improvement

References

Available Upon Request

Timeline

Department Manager - Programs & Account Management

TTM Technologies
01.2024 - Current

Boeing Program Manager

PCX AEROSYSTEMS
05.2022 - 07.2023

Deputy Program Manager

Kaman Precision Products
02.2020 - 05.2022

Product Manager - Components

Oxley Inc.
01.2018 - 02.2020

Sr. Inside Sales Representative

Lex Products
01.2010 - 12.2017

Bachelors of Science - Project Management

Charter Oak State College