Adept at enhancing guest experiences and sales through exceptional service and upselling techniques, I excelled in high-volume dining environments at Texas Roadhouse. Leveraging strong multitasking abilities and a strong work ethic, I skillfully managed multiple tables, ensuring order accuracy and prompt service. My collaborative spirit and guest engagement skills contributed to positive dining experiences and efficient team workflows.
Overview
3
3
years of professional experience
Work History
Server
Texas Roadhouse Restaurant
04.2023 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Answered customers' questions, recommended items, and recorded order information.
Server
Chili's Restaurant
10.2021 - 04.2023
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Assisted in training new hires, providing guidance on restaurant standards and best practices.