Emma Llanez
Fresno,CA
Summary
Enthusiastic and hardworking individual with a passion for providing excellent customer service in fast-paced environments. Seeking a barista position at Kuppa Joy, where I can utilize my organizational skills, attention to detail, and love for crafting great customer experiences.
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
10
10
years of professional experience
Work History
Food and Beverage Administrative Assistant
Island Waterpark
05.2024 - 09.2024
- Managed inventory, tracked shipments, and handled online revenue data
- Acted as kitchen lead, ensuring smooth operations, cleanliness, and order accuracy
- Enhanced customer experience through timely and precise service
- In this role, I was responsible for filing and organizing paperwork, managing online revenue data, tracking inventory, and ordering new shipments
- I also approved incoming deliveries, ensuring all items were accounted for
- When needed, I stepped in as the kitchen lead, overseeing kitchen operations to maintain organization, cleanliness, and efficiency
- Additionally, I worked as an expo, ensuring all orders were called out promptly and accurately
- This position allowed me to gain valuable experience in various roles, consistently meeting standards to ensure every guest at Island Waterpark had an unforgettable experience!
Dog Sitter
01.2015 - 01.2021
- Provided excellent care to pets, ensuring their safety and comfort
- Managed tasks such as walking, feeding and administering medication
Volunteer
Saint Agnes Holy Cross Center for Women
01.2017 - 06.2017
- Assisted with meal distribution and maintained a welcoming environment for visitors
Education
California State University - Business Administration Entrepreneurship
California State University, Fresno
Fresno, CA12.2024
J.E. Young E Academy Center -
J.E. Young E Academy Center
Fresno, CA01.2023
Bullard High School -
Bullard High School
Fresno01.2021
Skills
- Customer service
- Interpersonal communication
- Organization
- Reliability
- Punctuality
- Technology proficiency
- Point-of-sale systems
- Team-oriented
- Multitasking
- Adaptability
- Fast-paced environments
- Dynamic environments
- Office administration
- File organization
- Time management
Activities
- Volunteered at Valley Animal Center
- In the process of improving my Spanish language
Timeline
Food and Beverage Administrative Assistant
Island Waterpark
05.2024 - 09.2024
Volunteer
Saint Agnes Holy Cross Center for Women
01.2017 - 06.2017
Dog Sitter
01.2015 - 01.2021
California State University - Business Administration Entrepreneurship
California State University, Fresno
J.E. Young E Academy Center -
J.E. Young E Academy Center
Bullard High School -
Bullard High School
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