Summary
Overview
Work History
Education
Skills
Timeline
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Emma Victoria Lucio

Fresno,California

Summary

Motivated professional with experience in customer service, sales, and office management seeking an opportunity where I can leverage my bilingual skills, organizational abilities, and technology proficiency to contribute to a dynamic team.

Overview

3
3
years of professional experience

Work History

Sales Secretary

OkSales Inc.
Fresno, CA
01.2023 - 07.2024
  • Handled front desk responsibilities efficiently.
  • Promoted latest product offerings through phone communication.
  • Oversaw daily cash flow operations.
  • Demonstrated expertise in coordinating seamless administrative activities.
  • Engaged in business operations with major wholesale partners.
  • Performed basic office tasks, including filing and record management.
  • Engaged effectively with various cultural backgrounds.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Prepared packages for deliveries and coordinated timely shipments.
  • Tracked inventory levels on a regular basis to ensure adequate supply of products.
  • Performed data entry tasks using spreadsheets or databases to track customer orders and payments.
  • Answered calls to help many customers daily.

Front End Cashier & Self-Check-Out Host

Wal-Mart Neighborhood Market
Clovis, CA
11.2021 - 01.2023
  • Exhibited strong skills in handling customer service tasks.
  • Resolved customer complaints effectively.
  • Ensured accuracy of sales to maintain proper inventory.
  • Supported upkeep of the self-checkout area.
  • Train, register, and supervise new associates in self-check out.
  • Participated in discussions to enhance front-end customer service.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Handled cash, card, check, gift card and coupon transactions for customer purchases.
  • Assisted customers with returns and exchanges according to store policy.

Education

High School Diploma -

Bullard High School
Fresno, CA
06.2022

Real Estate Certification -

Fresno City College
Fresno, CA

Skills

  • Customer service
  • Client relations
  • Computer Knowledge
  • Cash handling
  • Data entry
  • Inventory management
  • Office administration
  • Sales promotion
  • Team collaboration
  • Multitasking and time management
  • Sales tracking
  • Administrative skills
  • Telephone and front desk reception
  • Reliability

Timeline

Sales Secretary

OkSales Inc.
01.2023 - 07.2024

Front End Cashier & Self-Check-Out Host

Wal-Mart Neighborhood Market
11.2021 - 01.2023

High School Diploma -

Bullard High School

Real Estate Certification -

Fresno City College

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Emma Victoria Lucio