Emma Madden
Santa Clara,CA
Summary
- Highly organized, proactive and punctual with team-oriented mentality. Offers proven ability to build effective teams and work-environment. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. Committed to identifying and leveraging opportunities for growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Educator/Animal Caretaker
Youth Science Institute
Los Gatos, CA
10.2023 - Current
- Transports animals between locations safely
- Maintains inventory of food items, supplies, and cleanliness
- Trained new staff members on proper animal handling procedures
- Created a safe, comfortable learning environment for students
Elephant Seal Care Taker
Marine Mammal Center
Sausalito, CA
04.2024 - 06.2024
- Maintained a clean, safe environment in the seals enclosure
- Sorted, prepared, and provided food for the seal
- Responded promptly to all requests from doctors and staff members
- Ensured instruments and equipment were clean and sanitized
Education and Outreach Assistant
Sonoma State University Biology Department
Rohnert Park, CA
08.2021 - 05.2023
- Promoted environmental stewardship
- Created and organized targeted outreach at local events (tabling, recruiting volunteers, fundraising)
- Educated students in the areas of ecology, conservation, freshwater biology, and marine biology
- Transported live animals
Barista
Sebastopol Cookie Company
Sebastopol, CA
09.2021 - 02.2022
- Regularly cleaning and sanitizing work areas and equipment
- Maintained calm demeanor during high-volume periods and special events
- Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks
Head Sales Associate
Things Remembered
Santa Clara, CA
04.2021 - 08.2021
- Processed payments and returned accurately receipts, cash, coin and cards to customers
- Received shipments, signed off on packages and documented incoming items in computer system
- Delivered quality customer service while cultivating client satisfaction and loyalty
Private Nanny
Independent
Sunnyvale, CA
09.2020 - 02.2021
- Organized and planned age-appropriate lessons involving reading, crafts, music and movement
- Cleaned and tidied living room and kitchen after activities to maintain safe, accessible area
- Balanced schedules to provide optimal rest, play and educational periods
- Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations
Naturalist Guide
Sonoma State University
Rohnert Park, CA
08.2019 - 03.2020
- Adhered to safety protocols while leading outdoor activities in remote areas
- Educated visitors on natural history topics such as geology, ecology, local flora and fauna
- Provided guided nature walks, hikes and field trips for groups of up to 25 people
Dog Walker
WageWorks Inc.
Santa Clara, CA
04.2019 - 03.2020
- Kept accurate records of services rendered including dates, times, distances traveled, fees charged
- Developed personalized walking plans based on dog's age, breed, and energy levels
PUMPKIN PATCHER
PUMPKIN NIGHTS
Santa Rosa, CA
10.2019 - 11.2019
- Informed customers on event
- Performed site evaluations, customer surveys and team audits
- Demonstrated self-reliance by meeting and exceeding workflow needs
Parking Attendant
Sonoma State University
Rohnert Park, CA
02.2018 - 02.2019
- Performed cash handling tasks such as retrieve, count cash, returning change, retain records of transactions, and securely deposit of all profits
- Resolved all customer issues to maintain high standards of customer satisfaction
Hostess
The Fish Market
Santa Clara, CA
01.2016 - 06.2017
- Assisted in preparing the restaurant for opening and closing shifts
- Accommodated guests with special needs, including accommodations for child seats and wheelchairs
- Supported management by maintaining guest satisfaction
Tutor
Archbishop Mitty High School
San Jose, CA
01.2015 - 05.2015
- Analyzed effectiveness of tutoring program and implemented appropriate teaching methods to help students succeed
- Attended all scheduled sessions and maintained open hours for general availability
- Tutored students in kindergarten in Math and English
- Provided feedback to students using positive reinforcement techniques to encourage learning
Education
Bachelor of Science - Marine Biology
Sonoma State University
Rohnert Park, CA05-2023
High School Diploma -
Archbishop Mitty High School
San Jose05.2017
Skills
- Time management
- Team building
- Animal Care
- Animal handling
- Student engagement
- Teaching strategies
- Flexible and adaptable
Certification
- First Aid/CPR
Timeline
Elephant Seal Care Taker
Marine Mammal Center
04.2024 - 06.2024
Educator/Animal Caretaker
Youth Science Institute
10.2023 - Current
Barista
Sebastopol Cookie Company
09.2021 - 02.2022
Education and Outreach Assistant
Sonoma State University Biology Department
08.2021 - 05.2023
Head Sales Associate
Things Remembered
04.2021 - 08.2021
Private Nanny
Independent
09.2020 - 02.2021
PUMPKIN PATCHER
PUMPKIN NIGHTS
10.2019 - 11.2019
Naturalist Guide
Sonoma State University
08.2019 - 03.2020
Dog Walker
WageWorks Inc.
04.2019 - 03.2020
Parking Attendant
Sonoma State University
02.2018 - 02.2019
Hostess
The Fish Market
01.2016 - 06.2017
Tutor
Archbishop Mitty High School
01.2015 - 05.2015
Bachelor of Science - Marine Biology
Sonoma State University
High School Diploma -
Archbishop Mitty High School
- First Aid/CPR
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