Emma Garcia
Administrative Assistant
Phoenix,AZ
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development.Highly efficient planning, problem-solving, and communication skills.
Overview
10
10
years of professional experience
Work History
Senior Library Assistant
Gateway Community College
Phoenix , Arizona
08.2013 - 05.2015
- Processed library card applications to provide access to library services.
- Organized circulation desk with over a thousand of books, journals and periodicals to be checked out.
- Assisted with mailings and interlibrary loans to facilitate the flow of information and resources between libraries.
- Provided assistance and support to staff regarding facility maintenance, security, and services.
- Answered patron questions in-person or by phone regarding library services and resources.
Cashier Night Team Lead
Gateway Community College- Gecko Cafe
08.2014 - 06.2016
- Educated employees on register use, merchandising, and customer service.
- Operated POS cash register and equipment to collect payments.
- Monitored areas for security issues and safety hazards.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Sale Associate-Follett BookStore
Gateway Community College
06.2014 - 06.2016
- Set and achieved company defined sales goals.
- Engaged with customers to build rapport and loyalty.
- Managed returns, exchanges and refunds in accordance with store policy.
- Met existing customers to review current services and expand sales opportunities.
- Kept detailed records of daily activities through online customer database.
K-8 Substitute Teacher
Phoenix School District
07.2016 - 03.2022
- Adapted teaching methods and instructional materials to meet students' varying needs and interests.
- Implemented classroom management techniques to maintain positive learning environment.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Upheld classroom routines to support student environments and maintain consistent schedules.
Special Education Senior Specialist
Creighton School District
03.2022 - Current
- Worked with students with moderate to severe autism to increase life skills.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Coordinated special education students and teacher assistant schedules with master schedule.
- Designed individual education plans to encourage student growth according to different learning abilities and needs.
Education
Bachelor of Arts - Education Management And Administration
Maricopa Community Colleges - Paradise Valley Community College
Phoenix, AZ05.2024
Associate of Arts - Child Development Associate (CDA)
Paradise Valley Community College,
Phoenix, AZ05.2020
High School Diploma -
Ombudsman East Charter
Phoenix, AZ06.2013
Skills
- Verbal and Written Communication
- Strong Interpersonal Skills
- QuickBooks Expertise
- Calendaring
- Operational Efficiency
- Employee Records Management
- Appointment Scheduling
- Advanced Excel Spreadsheet Functions
- Confidentiality and Data Protection
- File Updating
- Supply Inventory Control
- Database Administration
- Specialist Referrals
- Computer Education Specialist
- Data Entry Specialist
- Human Resources Specialist
- Administrative Support Specialist
- Early Childhood Education Specialist
- Special Education Administration
- Special Education Professional
- Special Education Support
- IEP and Special Education
- Understanding of Special Education
- Special Education Law
- Special Education Educational Software
Accomplishments
- Association for the Tutoring Profession (2013-2021)
- Child Development Associate Certification (2020-2023)
- Inspirational School Employees (RISE)Award (2023)
- Microsoft 365 Fundamentals Certificate (2013)
- High School Diploma ( 2013)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You will recognize your own path when you come upon it because you will suddenly have all the energy and imagination you will ever need.
Sara Teasdale
Timeline
Special Education Senior Specialist
Creighton School District
03.2022 - Current
K-8 Substitute Teacher
Phoenix School District
07.2016 - 03.2022
Cashier Night Team Lead
Gateway Community College- Gecko Cafe
08.2014 - 06.2016
Sale Associate-Follett BookStore
Gateway Community College
06.2014 - 06.2016
Senior Library Assistant
Gateway Community College
08.2013 - 05.2015
Bachelor of Arts - Education Management And Administration
Maricopa Community Colleges - Paradise Valley Community College
Associate of Arts - Child Development Associate (CDA)
Paradise Valley Community College,
High School Diploma -
Ombudsman East Charter
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