Emma Markert
Lexington,KY
Summary
Manages multiple tasks, utilizes data analytic systems, provides excellent customer service to clients. Creates a positive working environment through thoughtful and respectful communication and adheres to management policies and procedures to comply with standards and regulations. Exhibits a creative outlook and critical thinking while ensuring efficiency in task performance.
Overview
3
3
years of professional experience
Work History
Lead Data Abstractor
Kentucky Violent Death Reporting System
01.2022 - Current
- Improved overall team productivity by providing guidance and support to junior staff members, organizing meetings, updates, and communication.
- Ensured the highest level of accuracy and reliability in compliance with project regulations and guidelines, through attention to detail.
- Developed training materials to ensure uniformity of abstraction.
- Enhanced data accuracy by tracking variables while reviewing and validating abstracted information.
- Regularly communicated with project managers regarding progress updates, challenges encountered, and proposed solutions for any identified issues.
- Achieved timely completion of projects by managing multiple assignments simultaneously while adhering to strict deadlines.
Host
Carson's Food and Drink
09.2021 - Current
- Handled high-pressure situations with composure.
- Provided exceptional customer service by phone and in-person by listening to guest needs and promptly addressing any concerns or issues.
- Facilitated positive interactions for guests through friendly enthusiasm, upholding the standards and policies of the restaurant and training new hosts to do the same.
- Effective communication and cooperation with coworkers and management.
Education
Bachelor of Arts - English And Music
University of Kentucky
Lexington, KY05.2023
Skills
- Critical and Creative Thinking
- Collaboration and Comunication
- Customer Service
- Time Management
- Attention to Detail
- Multitasking
- Reliability and Adaptability
- Artistic Eye
Songwriting, Piano, and Painting
I am the pianist of a local band.
I enjoy writing lyrics and composing music.
I paint for fun and self enrichment.
Timeline
Lead Data Abstractor
Kentucky Violent Death Reporting System
01.2022 - Current
Host
Carson's Food and Drink
09.2021 - Current
Bachelor of Arts - English And Music
University of Kentucky
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