Emma Martinez
Richmond,VA
Summary
Compassionate person who possesses gentle touch and caring attitude centered on treating people with dignity and respect. Collaborative team player with strong clinical and interpersonal skills. Available 25-30 hours per week, weekends and evenings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Elderly Assistant
Self Employed
09.2020 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Maintained a clean and safe clinical environment through sterilization of instruments, sanitation of surfaces, and adherence to infection control protocols.
Data Entry Assistant
Terry's Auditing Services
03.2019 - Current
- Scanned documents and saved in database to keep records of essential organizational information.
- Enhanced data accuracy by meticulously reviewing and correcting errors in various documents.
- Maintained timely and accurate data entry, contributing to an organized and efficient workflow.
- Facilitated accurate reporting by regularly updating records within designated databases or software programs.
- Assisted in the implementation of a new database system, leading to more efficient data storage and retrieval processes.
- Streamlined workflow efficiency by proactively identifying bottlenecks in the process and suggesting improvements where necessary.
- Expedited project completion through thorough cross-referencing of multiple sources for accuracy verification purposes.
Daycare center helper
Bethel preschool
06.2024 - 08.2024
- Performed manual labor and random jobs to help teams accomplish goals.
- Followed supervisor instructions to complete tasks on time.
- Cleaned and straightened work areas to maximize productivity and safety.
- Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
- Contributed to a safe work environment by maintaining cleanliness and order in the workspace.
Sales Associate
Saxon Shoes
09.2023 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
KBS Home Center & Stone Center
06.2023 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Food Server
Prince Street Cafe
03.2022 - 09.2023
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Cultivated warm relationships with regular customers.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
Education
in Pursuit of Bachelors Degree - Biology
Virginia Commonwealth University
Richmond, VA05.2027
High School Diploma -
Rappahannock High School
06.2022
Skills
- Clinical experience
- Medical Terminology
- Spanish
- Basic Life Support (BLS)
- Adult CPR
- Fast Learner
- Time Management
- Computer Skills
- Team Collaboration
Certification
- Certified Medical Transcriptionist (CMT)
- Basic Life Support (BLS)
- Certified Medical Scribe
- Online CPR/AED and First Aid Combo Course
Languages
Spanish
Limited Working
Timeline
Daycare center helper
Bethel preschool
06.2024 - 08.2024
Sales Associate
Saxon Shoes
09.2023 - 03.2024
Sales Associate
KBS Home Center & Stone Center
06.2023 - 09.2023
Food Server
Prince Street Cafe
03.2022 - 09.2023
Elderly Assistant
Self Employed
09.2020 - Current
Data Entry Assistant
Terry's Auditing Services
03.2019 - Current
in Pursuit of Bachelors Degree - Biology
Virginia Commonwealth University
High School Diploma -
Rappahannock High School
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