EMMA MCCOBB
Somerville,MA
Summary
Optimistic and personable individual enthusiastic about meeting new people. Detail-oriented team player with strong organizational skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
THERAPEUTIC MENTOR
JUSTICE RESOURCE INSTITUTE
09.2023 - 02.2024
- Supported clients in overcoming personal obstacles by implementing effective coping strategies and stress management techniques
- Strengthened client relationships with family members and peers through mediation, active listening, and problem-solving activities
- Collaborated with interdisciplinary teams to create comprehensive treatment plans tailored to individual client needs
- Participated in professional development opportunities to stay current on best practices within the field of therapeutic mentoring
- Encouraged creative expression through various modalities like art therapy or journaling for enhanced emotional processing abilities among clients
STUDENT ASSISTANT
BOSTON COLLEGE DEAN OF STUDENTS OFFICE
09.2021 - 05.2023
- Composed and dispatched letters and emails, organized vital documents, and made necessary phone calls to parents and students, ensuring effective communication
- Collaborated with the office staff to devise and implement suitable academic and residential accommodations for students with disabilities, ensuring their comfort and easy access to educational resources
- Actively disseminated information about LGBTQIA+ services and support groups available on campus, promoting inclusivity and support for all students
- Facilitated connections between students and various campus resources, including the Boston College Women's Center, University Counseling Services, and Thea Bowman AHANA Intercultural Center
ORIENTATION COORDINATOR
BOSTON COLLEGE OFFICE OF FIRST YEAR EXPERIENCE
03.2021 - 09.2022
- Served as one of four orientation coordinators, led a team of 40 orientation leaders, who provided services for over 2,500 incoming BC students
- Planned orientation team development sessions
- Led small group discussions about navigating the transition to college, identity and inclusion, and cultural competency
- Improved communication strategies with newly admitted students through targeted email campaigns outlining important dates and required tasks prior to arrival on campus
- Streamlined registration process for incoming students, resulting in improved efficiency and satisfaction rates
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns
UNDERGRADUATE RESEARCH ASSISTANT
SCOTT SEIDER, ED.D
05.2022 - 09.2022
- Assisted with research on multi-racial, multi-ethnic, and multi-faith families for a study published in a peer-reviewed journal
- Transcribed audio interviews from parents and children to filter through qualitative data on the impacts of race, ethnicity, and religion on family dynamics
- Collected and organized data using Excel
INTERN AT BOSTON COLLEGE INNOCENCE PROJECT BRANCH
BOSTON COLLEGE LAW SCHOOL
09.2021 - 12.2021
- Completed intake memoranda assessing potential clients' eligibility for council from the innocence clinic attorneys
- Transcribed and digested witness testimonies, interview recordings, and court transcripts
- Organized, scanned, and filed important course documents and case files
RECREATION AND NUTRITION PROGRAM DIRECTOR
BURLINGTON PARKS AND RECREATION
06.2015 - 08.2019
- Supervised team of youth camp counseling staff, kept track of paperwork, payroll, and purchased resources
- Designed summer programming for families in low-income housing communities
- Facilitated games, art projects, and learning activities for youth from ages five to eighteen
- Chaperoned field trips
- Collaborated with the Burlington Food Project to provide free meals over the summer to ensure food security for families in housing communities
- Attended weekly professional development meetings, centered around strengthening leadership and professional skills
RESTAURANT SERVER AND BARISTA
JOSEPHINE'S
09.2023 - Current
- Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively
- Established rapport with regular customers, fostering loyalty through exceptional service
- Collaborated effectively with a team of professionals, maintaining a high standard of organization within the workstations
- Worked with POS system to place orders, manage bills, and handle complimentary items
ORIENTATION LEADER
BOSTON COLLEGE OFFICE OF FIRST YEAR EXPERIENCE
- Provided formative programming for incoming first year students about contributing to the community and engaging in transformative leadership
- Shared information about important campus resources, first year course offerings, and formative retreats
- Led group discussions about navigating the transition to college, personal development, identity and inclusion.
PULSE SERVICE LEARNING VOLUNTEER
826 BOSTON
- 05.2021
- Assisted with writing tutoring and creative writing workshops for youth ages twelve to eighteen
- Wrote monthly newsletters to students and parents regarding publishing opportunities, mental health resources, and general updates offered through 826
- Recorded student attendance and participation in Excel.
Education
Bachelor of Arts - Applied Psychology & Human Development
Boston College Lynch School of Human Development
Chestnut Hill05.2023
Bachelor of Arts - Africana Studies
Boston College Morrissey College of Arts
Chestnut Hill, MA05.2023
Skills
Proficient in Microsoft Word, Excel and PowerPoint
Relationship Building
Collaborative mindset
Community Outreach
Organization and Time Management
Problem Resolution
Certification
CPR & First Aid Certification
Mandated Reporting Certification
Pronouns
She/Her/They/Them
Timeline
THERAPEUTIC MENTOR
JUSTICE RESOURCE INSTITUTE
09.2023 - 02.2024
RESTAURANT SERVER AND BARISTA
JOSEPHINE'S
09.2023 - Current
UNDERGRADUATE RESEARCH ASSISTANT
SCOTT SEIDER, ED.D
05.2022 - 09.2022
STUDENT ASSISTANT
BOSTON COLLEGE DEAN OF STUDENTS OFFICE
09.2021 - 05.2023
INTERN AT BOSTON COLLEGE INNOCENCE PROJECT BRANCH
BOSTON COLLEGE LAW SCHOOL
09.2021 - 12.2021
ORIENTATION COORDINATOR
BOSTON COLLEGE OFFICE OF FIRST YEAR EXPERIENCE
03.2021 - 09.2022
RECREATION AND NUTRITION PROGRAM DIRECTOR
BURLINGTON PARKS AND RECREATION
06.2015 - 08.2019
ORIENTATION LEADER
BOSTON COLLEGE OFFICE OF FIRST YEAR EXPERIENCE
PULSE SERVICE LEARNING VOLUNTEER
826 BOSTON
- 05.2021
Bachelor of Arts - Applied Psychology & Human Development
Boston College Lynch School of Human Development
Bachelor of Arts - Africana Studies
Boston College Morrissey College of Arts
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