Summary
Overview
Work History
Education
Skills
Timeline
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Emma McCobb

Brooklyn

Summary

Creative Barista skillful in memorizing recipes, maintaining, and operating machines and taking customer orders. Offers hands-on experience making and serving coffee and coffee-based beverages. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers.

Overview

6
6
years of professional experience

Work History

Barista and Bartender

Venetian Soda Lounge
Burlington
09.2024 - 05.2025
  • Prepped and pulled espresso, managed coffee grinding and brewing equipment, and performed regular maintenance and troubleshooting.
  • Curated complex cocktails and infusions included specialty cocktail menus.
  • Performed opening and closing responsibilities, took inventory of bar supplies, cleaned, and prepped the bar for the following shift.
  • Demonstrated knowledge of menu offerings, including ingredients and preparation methods, to address customer inquiries effectively.
  • Established rapport with regular customers, fostering loyalty through exceptional service.

Bartender and Server

Josephine's Restaurant
Boston
09.2022 - 08.2024
  • Curated and prepared alcoholic beverages such as margaritas, martinis, and complex cocktails
  • Prepped and created recipes for bar menu, including different tinctures and batched cocktails
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Performed opening and closing duties including restocking supplies.
  • Participated in weekly team meetings to discuss goals and objectives set by management.
  • Processed payments accurately and efficiently with POS system.

Barista and Baker

Klingers Bakery
Burlington
06.2019 - 08.2023
  • Prepared and pulled espresso, brewed coffee
  • Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Received and accurately processed customer payments.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.

Bar Back

Archives Bar
Burlington
06.2022 - 08.2022
  • Stocked refrigerating units with wines or bottled beer and replaced empty beer kegs.
  • Used POS system to ring up customers and open and close tabs.
  • Facilitated quick and efficient service by setting up bartender stations before shifts.
  • Cleaned the bar area including counters, glasses, and utensils throughout shift.

Education

Bachelor of Arts - Applied Psychology And Africana Studies

Boston College
Chestnut Hill, MA
05-2023

Skills

  • Cocktail crafting
  • Espresso preparation
  • Menu knowledge
  • Team collaboration
  • Effective communication

Timeline

Barista and Bartender

Venetian Soda Lounge
09.2024 - 05.2025

Bartender and Server

Josephine's Restaurant
09.2022 - 08.2024

Bar Back

Archives Bar
06.2022 - 08.2022

Barista and Baker

Klingers Bakery
06.2019 - 08.2023

Bachelor of Arts - Applied Psychology And Africana Studies

Boston College

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Emma McCobb