Emma McQueen
Raleigh,NC
Summary
Dynamic Project Coordinator with a proven track record at Storr Office Environments, excelling in strategic planning and client communication. Highly organized and efficient, I leverage collaboration and urgency to drive project success, ensuring timely delivery and exceptional service.
Overview
11
11
years of professional experience
Work History
Project Coordinator
Storr Office Environments
Raleigh, NC
04.2025 - Current
- Manage communication between clients and vendors throughout project lifecycles.
- Responsible for quoting/specifying, scheduling, communicating with warehouse and installers to see project through. Complete punch walk and submit any punch or QA needs.
- Collaborate with senior leadership on strategic planning initiatives on accounts and future projects.
Order Management Specialist
Storr Office Environments
Raleigh, North Carolina
01.2022 - 04.2025
- Managed order processes from initial quoting to final delivery, maintaining high efficiency.
- Ensured timely product delivery through effective coordination with suppliers.
- Liaised between internal departments such as finance, operations, and warehouse, in order to resolve any issues related to the ordering process.
Regional Sales Administrator
Guaranteed Rate
Raleigh, NC
01.2019 - 01.2022
- Responsible for overseeing and resolving any payroll, commissions or expense report issues for sales employees.
- Developed new processes for training employees and delegating tasks for operations and sales teams.
- Planned and executed all virtual and in-person marketing and team-building events for the region.
- Partner with marketing team to align sales strategy with brand messaging and content across all communication channels.
Closing Coordinator
Guaranteed Rate
Chapel Hill, NC
07.2017 - 07.2019
- Delivered excellent customer service by identifying needs and recommending custom solutions.
- Collected, reviewed, and logged documents from client and third party vendors, to coordinate efficient closings.
- Review and monitor pipeline closely to meet time-sensitive deadlines.
Customer Service Representative
Farm Bureau Insurance
Durham, NC
11.2016 - 07.2017
- Resolve problems with clients by analyzing policy information, identifying errors and take action to correct their policy.
- Assist Insurance agents in transmitting, verifying and servicing insurance business.
Merchandising Intern
Lilly Pulitzer
Charlotte, NC
05.2016 - 08.2016
- Maximized potential for sales cycle success through effective promotion and product-display placement.
- Monitored stock to maintain sufficient quality of featured product and maintain back of house inventory.
- Communicated and coordinated planogram execution with store management.
Intern/Stylist
Lilly Pulitzer
Greenville, NC
05.2015 - 05.2016
- Responsible for styling and creating content for all social media accounts.
- Organized and executed all fashion shows and promotional events.
- Assisted with buying for Spring 2016 collection at the Lilly Pulitzer headquarters.
Education
Bachelor Of Science - Merchandising - Apparel, Minor in Business Administration
East Carolina University
Greenville, NC12-2016
Skills
- Extremely organized and deadline-driven
- Communication with a sense of urgency
- Strong attention to detail with demonstrated follow-through and problem-solving abilities
Timeline
Project Coordinator
Storr Office Environments
04.2025 - Current
Order Management Specialist
Storr Office Environments
01.2022 - 04.2025
Regional Sales Administrator
Guaranteed Rate
01.2019 - 01.2022
Closing Coordinator
Guaranteed Rate
07.2017 - 07.2019
Customer Service Representative
Farm Bureau Insurance
11.2016 - 07.2017
Merchandising Intern
Lilly Pulitzer
05.2016 - 08.2016
Intern/Stylist
Lilly Pulitzer
05.2015 - 05.2016
Bachelor Of Science - Merchandising - Apparel, Minor in Business Administration
East Carolina University